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Dols Application Procedure Explained
Summary
The procedure for a care home to apply for Deprivation of Liberty Safeguards (DoLS) involves identifying the need, requesting authorization from the local authority, and undergoing several assessments. The care home must inform the next of kin, even if they do not hold lasting power of attorney. If the care home fails to inform you, it may be a breach of procedure. You can raise a complaint with the care home, escalate to the local authority, or contact the Local Government and Social Care Ombudsman. As a Relevant Person’s Representative (RPR) under DoLS, you have the right to access care records. If denied, you can apply for a Subject Access Request (SAR) under the Data Protection Act 2018.Full Conversation
Can you tell me what procedure a care home should follow when applying for a DOLS for my mum
Hi ****! Sure, I can help with that.
The procedure for a care home to apply for a Deprivation of Liberty Safeguards (DoLS) in England involves the following steps:
*. Identify the Need: Recognize that the person may be deprived of their liberty.
*. Request Authorization: The care home must apply to the local authority for a DoLS authorization.
*. Assessment: The local authority will arrange several assessments (age, mental health, mental capacity, best interests, eligibility, and no refusals).
*. Authorization: If all assessments agree, the local authority will grant the DoLS authorization.
*. Review: The authorization must be reviewed regularly.
Is there any specific part of the process you need more details on?
The procedure for a care home to apply for a Deprivation of Liberty Safeguards (DoLS) in England involves the following steps:
*. Identify the Need: Recognize that the person may be deprived of their liberty.
*. Request Authorization: The care home must apply to the local authority for a DoLS authorization.
*. Assessment: The local authority will arrange several assessments (age, mental health, mental capacity, best interests, eligibility, and no refusals).
*. Authorization: If all assessments agree, the local authority will grant the DoLS authorization.
*. Review: The authorization must be reviewed regularly.
Is there any specific part of the process you need more details on?
does the carehome need to inform me that they are applying for a dols?
Hi ****! Yes, the care home is required to inform you if they are applying for a DoLS for your mum. As part of the process, they should keep you informed and involved, particularly if you are her next of kin or hold a relevant legal position, such as a lasting power of attorney.
Is there anything else you need to know regarding this process?
Is there anything else you need to know regarding this process?
I don't have lasting power of attorney does that matter?
Case Rating: *
Not having a lasting power of attorney does not prevent you from being informed about the DoLS application. The care home should still keep you updated as you are next of kin. Is there anything specific that concerns you about this process?
Not having a lasting power of attorney does not prevent you from being informed about the DoLS application. The care home should still keep you updated as you are next of kin. Is there anything specific that concerns you about this process?
The carehome didn't tell me, the best interest assors told me
Case Rating: *
It is concerning that the care home did not inform you directly about the DoLS application. This could potentially be a breach of the procedure.
Would you like more details on how to raise a complaint or address this issue?
It is concerning that the care home did not inform you directly about the DoLS application. This could potentially be a breach of the procedure.
Would you like more details on how to raise a complaint or address this issue?
yes please
Case Rating: *
You can raise a complaint in the following ways:
- Direct Complaint to the Care Home: Address your concerns directly with the care home manager.
- Local Authority: Contact the local authority responsible for the DoLS authorization.
- Ombudsman: If unsatisfied, escalate to the Local Government and Social Care Ombudsman.
Would you like more guidance on making these complaints?
You can raise a complaint in the following ways:
- Direct Complaint to the Care Home: Address your concerns directly with the care home manager.
- Local Authority: Contact the local authority responsible for the DoLS authorization.
- Ombudsman: If unsatisfied, escalate to the Local Government and Social Care Ombudsman.
Would you like more guidance on making these complaints?
yes please
Case Rating: *
To make a complaint, follow these steps:
- Direct Complaint to the Care Home: Write to the care home manager detailing your concerns and asking for an explanation.
- Local Authority: If not resolved, contact the local authority that handles the DoLS authorization.
- Ombudsman: If still unsatisfied, escalate the issue to the Local Government and Social Care Ombudsman.
Would you like specific contact details or templates for these complaints?
To make a complaint, follow these steps:
- Direct Complaint to the Care Home: Write to the care home manager detailing your concerns and asking for an explanation.
- Local Authority: If not resolved, contact the local authority that handles the DoLS authorization.
- Ombudsman: If still unsatisfied, escalate the issue to the Local Government and Social Care Ombudsman.
Would you like specific contact details or templates for these complaints?
howdo I contact my local authority?
Case Rating: *
To contact your local authority, you can:
- Visit the local council's website.
- Search for the "Adult Social Care" or "DoLS Team" section.
- Call their main phone number and ask to be connected to the relevant department.
Would you like more information on any specific part of this process?
To contact your local authority, you can:
- Visit the local council's website.
- Search for the "Adult Social Care" or "DoLS Team" section.
- Call their main phone number and ask to be connected to the relevant department.
Would you like more information on any specific part of this process?
my council is essex do you have the details?
Case Rating: *
You can contact Essex County Council for issues related to DoLS:
- Visit their website at [Essex County Council](https://www.essex.gov.uk/)
- Call their main number: * * *
Would you need any more specific information or assistance?
You can contact Essex County Council for issues related to DoLS:
- Visit their website at [Essex County Council](https://www.essex.gov.uk/)
- Call their main number: * * *
Would you need any more specific information or assistance?
yes please
Case Rating: *
Sure, what specific information or assistance do you need regarding Essex County Council or the DoLS application process?
Sure, what specific information or assistance do you need regarding Essex County Council or the DoLS application process?
I have another query
Sure, ****. What's your next query?
When I emailed the care home manager asking for more information about the dols she got one of the carers to phone me. I found this unprofessional
Case Rating: *
Hi ****! I understand how that could feel unprofessional. If you feel that this wasn't handled properly, you can address it in your complaint. Would you like more information on how to structure your complaint to include this issue?
Hi ****! I understand how that could feel unprofessional. If you feel that this wasn't handled properly, you can address it in your complaint. Would you like more information on how to structure your complaint to include this issue?
would you like to read my email I sent the care home manager to see what you think?
Case Rating: *
Hi ****! I'd be happy to take a look at your email and provide some feedback. Please go ahead and share the email you sent to the care home manager.
Hi ****! I'd be happy to take a look at your email and provide some feedback. Please go ahead and share the email you sent to the care home manager.
I'm writing to kindly ask for a detailed explanation regarding the Deprivation of Liberty Safeguards (DOLS) application for my mum, Margaret Cooley, who is staying at your care home. I'm sure you can appreciate that as her daughter, I want to ensure that all measures taken are in her best interests and help her stay safe and well.
Could you please help me understand:
- The specific reasons for the DOLS application.
- How this application benefits my mum’s safety and well-being.
- Any restrictions that may be put in place as a result of this application.
- The duration for which these restrictions will be in place.
- Any steps that will be taken to review or reassess these restrictions periodically?
Case Rating: *
Hi ****! Your email is clear and well-structured. It covers all the essential points you need information on. You might also want to add a request for a meeting or a call with the manager directly to discuss these points in detail.
Would you like more advice on how to follow up on this email?
Hi ****! Your email is clear and well-structured. It covers all the essential points you need information on. You might also want to add a request for a meeting or a call with the manager directly to discuss these points in detail.
Would you like more advice on how to follow up on this email?
This is a continuation of my email to the carehome manager 'Additionally, I would love to have a best interests meeting at your earliest convenience to discuss her care plan in more detail, please.
This will help me ensure that my mum continues to receive the best possible care and support. I am keen on working together with you and the staff to support my mum in the best possible way. I also want to express my gratitude for the excellent care and support that my mum has received from your team so far. It has been truly reassuring.'
Case Rating: *
Your follow-up email is courteous and emphasizes collaboration. It effectively communicates your concerns and appreciation.
Would you like more guidance on what to do if the care home manager doesn't respond satisfactorily to your email?
Your follow-up email is courteous and emphasizes collaboration. It effectively communicates your concerns and appreciation.
Would you like more guidance on what to do if the care home manager doesn't respond satisfactorily to your email?
she didn't repsond, she got a care to phone me
Case Rating: *
Hi ****! It seems like the care home manager's response was not satisfactory. Here’s what you can do next:
- Follow-Up Email: Politely express that you prefer written communication for clarity and record-keeping, and ask for a direct written response.
- Formal Complaint: Escalate the issue to the local authority or the Ombudsman if needed.
Would you like more guidance on drafting a follow-up email or filing a formal complaint?
Hi ****! It seems like the care home manager's response was not satisfactory. Here’s what you can do next:
- Follow-Up Email: Politely express that you prefer written communication for clarity and record-keeping, and ask for a direct written response.
- Formal Complaint: Escalate the issue to the local authority or the Ombudsman if needed.
Would you like more guidance on drafting a follow-up email or filing a formal complaint?
do you feel she should have responded to me herself or was getting a carer to phone me sufficient
Case Rating: *
Hi ****! Given the nature of your request, the care home manager should ideally respond to you directly to address your concerns properly. Having a carer phone you may not be sufficient for detailed explanations. Would you like guidance on how to draft a follow-up email to the manager?
Hi ****! Given the nature of your request, the care home manager should ideally respond to you directly to address your concerns properly. Having a carer phone you may not be sufficient for detailed explanations. Would you like guidance on how to draft a follow-up email to the manager?
yes please
Case Rating: *
Hi ****! Here’s a draft for your follow-up email:
---
Subject: Follow-Up on Previous Email Regarding DoLS Application
Dear [Manager’s Name],
I hope this email finds you well. I am writing to follow up on my previous email regarding the Deprivation of Liberty Safeguards (DoLS) application for my mum, Margaret Cooley.
While I appreciate the carer’s call, I believe a written response from you would provide the necessary clarity and ensure that all my concerns are adequately addressed.
Could you please respond to my initial queries via email at your earliest convenience? This will help maintain clear communication and a proper record of the details discussed.
Thank you for your understanding and cooperation.
Best Regards,
****
---
Would you like more assistance with anything else?
Hi ****! Here’s a draft for your follow-up email:
---
Subject: Follow-Up on Previous Email Regarding DoLS Application
Dear [Manager’s Name],
I hope this email finds you well. I am writing to follow up on my previous email regarding the Deprivation of Liberty Safeguards (DoLS) application for my mum, Margaret Cooley.
While I appreciate the carer’s call, I believe a written response from you would provide the necessary clarity and ensure that all my concerns are adequately addressed.
Could you please respond to my initial queries via email at your earliest convenience? This will help maintain clear communication and a proper record of the details discussed.
Thank you for your understanding and cooperation.
Best Regards,
****
---
Would you like more assistance with anything else?
I found the care home manger quite stern and feel that she will make me feel intimidated
Case Rating: *
Hi ****! I'm sorry to hear that you feel intimidated by the care home manager. Here’s what you can do:
- Written Communication: Continue to request written responses to ensure clarity and record-keeping.
- Support: Consider bringing a friend or family member to meetings for support.
- Escalation: If you feel uncomfortable, escalate the issue to the local authority or Ombudsman.
Would you like more information on any of these steps?
Hi ****! I'm sorry to hear that you feel intimidated by the care home manager. Here’s what you can do:
- Written Communication: Continue to request written responses to ensure clarity and record-keeping.
- Support: Consider bringing a friend or family member to meetings for support.
- Escalation: If you feel uncomfortable, escalate the issue to the local authority or Ombudsman.
Would you like more information on any of these steps?
yes please
Case Rating: *
You can consider the following steps:
- Written Communication: Insist on written responses to maintain clarity and records.
- Support: Bring someone you trust to meetings for support.
- Escalation: If the issue persists, file a complaint with the local authority or the Local Government and Social Care Ombudsman.
Would you like more specific guidance on how to escalate the issue to the Ombudsman?
You can consider the following steps:
- Written Communication: Insist on written responses to maintain clarity and records.
- Support: Bring someone you trust to meetings for support.
- Escalation: If the issue persists, file a complaint with the local authority or the Local Government and Social Care Ombudsman.
Would you like more specific guidance on how to escalate the issue to the Ombudsman?
yes please
Case Rating: *
You can escalate the issue to the Local Government and Social Care Ombudsman by following these steps:
- Visit their website: [Local Government and Social Care Ombudsman](https://www.lgo.org.uk/)
- Complete the online complaint form or call their helpline: * * *
Would you need assistance with the details to include in your complaint to the Ombudsman?
You can escalate the issue to the Local Government and Social Care Ombudsman by following these steps:
- Visit their website: [Local Government and Social Care Ombudsman](https://www.lgo.org.uk/)
- Complete the online complaint form or call their helpline: * * *
Would you need assistance with the details to include in your complaint to the Ombudsman?
Who can give me advice on the dols procedure that a carehome manager should follow? is there a protocol?
Case Rating: *
The Deprivation of Liberty Safeguards (DoLS) procedure has specific guidelines that care home managers must follow:
- Identify the Need: Recognize that the person may be deprived of their liberty.
- Request Authorization: Apply to the local authority for a DoLS authorization.
- Assessment: The local authority conducts assessments (age, mental health, mental capacity, best interests, eligibility, no refusals).
- Authorization: If all assessments agree, the local authority grants the DoLS authorization.
- Review: The authorization must be reviewed regularly.
Would you like more details on a specific part of this process?
The Deprivation of Liberty Safeguards (DoLS) procedure has specific guidelines that care home managers must follow:
- Identify the Need: Recognize that the person may be deprived of their liberty.
- Request Authorization: Apply to the local authority for a DoLS authorization.
- Assessment: The local authority conducts assessments (age, mental health, mental capacity, best interests, eligibility, no refusals).
- Authorization: If all assessments agree, the local authority grants the DoLS authorization.
- Review: The authorization must be reviewed regularly.
Would you like more details on a specific part of this process?
I want to know if I should have been informed by the carehome
Case Rating: *
Yes, the care home should have informed you about the DoLS application, especially since you are the next of kin. They are required to keep you updated and involved in the process, even if you do not hold lasting power of attorney.
Would you like guidance on how to address this issue formally with the care home or local authority?
Yes, the care home should have informed you about the DoLS application, especially since you are the next of kin. They are required to keep you updated and involved in the process, even if you do not hold lasting power of attorney.
Would you like guidance on how to address this issue formally with the care home or local authority?
yes please
Case Rating: *
Guidance on Addressing the Issue Formally:
- Direct Complaint to the Care Home: Write to the care home manager detailing your concerns about not being informed and requesting an explanation.
- Local Authority: If unresolved, contact the local authority responsible for the DoLS authorization.
- Ombudsman: If still unsatisfied, escalate to the Local Government and Social Care Ombudsman.
Would you need assistance with drafting your complaint to the care home or contacting the local authority?
- Direct Complaint to the Care Home: Write to the care home manager detailing your concerns about not being informed and requesting an explanation.
- Local Authority: If unresolved, contact the local authority responsible for the DoLS authorization.
- Ombudsman: If still unsatisfied, escalate to the Local Government and Social Care Ombudsman.
Would you need assistance with drafting your complaint to the care home or contacting the local authority?
I now feel like the carehome are being sneaky
Case Rating: *
It sounds like you have legitimate concerns about how the care home is handling communication.
Have you already raised these issues with the care home manager and the local authority?
It sounds like you have legitimate concerns about how the care home is handling communication.
Have you already raised these issues with the care home manager and the local authority?
no as the carehome manager is very stern and she makes me feel intimidated
Case Rating: *
****, it sounds like you're facing a challenging situation with the care home manager. Here are your options:
- Written Complaint: Draft a formal written complaint to the care home manager detailing your concerns.
- Local Authority: Escalate the issue to the local authority responsible for the DoLS authorization.
- Support: Bring a trusted person with you for support in meetings.
Would you like assistance in drafting the complaint or contacting the local authority?
****, it sounds like you're facing a challenging situation with the care home manager. Here are your options:
- Written Complaint: Draft a formal written complaint to the care home manager detailing your concerns.
- Local Authority: Escalate the issue to the local authority responsible for the DoLS authorization.
- Support: Bring a trusted person with you for support in meetings.
Would you like assistance in drafting the complaint or contacting the local authority?
Can I stop the dols assessment going through?
Case Rating: *
You cannot directly stop the DoLS assessment process once it has started, but you can express your concerns and provide input. Here are the steps you can take:
- Express Concerns: Write to the local authority handling the DoLS application explaining your concerns.
- Advocate for Best Interests: Ensure your views on your mum’s best interests are considered during the assessment.
Would you like guidance on drafting a letter to the local authority?
You cannot directly stop the DoLS assessment process once it has started, but you can express your concerns and provide input. Here are the steps you can take:
- Express Concerns: Write to the local authority handling the DoLS application explaining your concerns.
- Advocate for Best Interests: Ensure your views on your mum’s best interests are considered during the assessment.
Would you like guidance on drafting a letter to the local authority?
yes
Case Rating: *
Hi ****! Here's a draft for your letter to the local authority:
---
Subject: Concerns Regarding the DoLS Application for Margaret Cooley
Dear [Local Authority's Name],
I hope this message finds you well. I am writing to express my concerns regarding the Deprivation of Liberty Safeguards (DoLS) application for my mum, Margaret Cooley, who is currently residing at [Care Home Name].
As her daughter and next of kin, I was not informed by the care home about the DoLS application, and I have several concerns regarding this process. I would appreciate it if you could provide clarity on the following points:
- The specific reasons for the DoLS application.
- How this application benefits my mum’s safety and well-being.
- Any restrictions that may be put in place as a result of this application.
- The duration for which these restrictions will be in place.
- Any steps that will be taken to review or reassess these restrictions periodically?
Additionally, I would like to ensure that my views on my mum's best interests are considered during the assessment process. I would appreciate it if you could keep me updated on any developments.
Thank you for your attention to this matter. I look forward to your prompt response.
Best Regards,
****
---
Would you like more assistance with anything else?
Hi ****! Here's a draft for your letter to the local authority:
---
Subject: Concerns Regarding the DoLS Application for Margaret Cooley
Dear [Local Authority's Name],
I hope this message finds you well. I am writing to express my concerns regarding the Deprivation of Liberty Safeguards (DoLS) application for my mum, Margaret Cooley, who is currently residing at [Care Home Name].
As her daughter and next of kin, I was not informed by the care home about the DoLS application, and I have several concerns regarding this process. I would appreciate it if you could provide clarity on the following points:
- The specific reasons for the DoLS application.
- How this application benefits my mum’s safety and well-being.
- Any restrictions that may be put in place as a result of this application.
- The duration for which these restrictions will be in place.
- Any steps that will be taken to review or reassess these restrictions periodically?
Additionally, I would like to ensure that my views on my mum's best interests are considered during the assessment process. I would appreciate it if you could keep me updated on any developments.
Thank you for your attention to this matter. I look forward to your prompt response.
Best Regards,
****
---
Would you like more assistance with anything else?
Can I gain access to mum's care records if I'm named as her RPR under DOLS?
Case Rating: *
Yes, as a Relevant Person’s Representative (RPR) under DoLS, you have the right to access your mum's care records. This helps ensure that her rights and best interests are being upheld.
Would you like guidance on how to formally request access to these records?
Yes, as a Relevant Person’s Representative (RPR) under DoLS, you have the right to access your mum's care records. This helps ensure that her rights and best interests are being upheld.
Would you like guidance on how to formally request access to these records?
The surgery aren't allowing me access
Case Rating: *
Hi ****! Here's what you can do if the surgery isn't allowing you access to your mum's care records:
- Formal Request: Write a formal request to the surgery explaining your role as the RPR and your need for access to the records.
- Subject Access Request (SAR): Under the Data Protection Act *, you can make a SAR to the surgery for your mum’s records.
Would you like guidance on drafting this formal request or SAR?
Hi ****! Here's what you can do if the surgery isn't allowing you access to your mum's care records:
- Formal Request: Write a formal request to the surgery explaining your role as the RPR and your need for access to the records.
- Subject Access Request (SAR): Under the Data Protection Act *, you can make a SAR to the surgery for your mum’s records.
Would you like guidance on drafting this formal request or SAR?
I was applying for proxy access is this not the same?
Case Rating: *
Proxy access and being an RPR under DoLS are related but not exactly the same. Proxy access typically allows you to manage and access someone's medical records and decisions, whereas an RPR's role involves ensuring the person's best interests are upheld under DoLS.
Would you like guidance on how to proceed with your proxy access application or how to better advocate for your mum’s best interests under DoLS?
Proxy access and being an RPR under DoLS are related but not exactly the same. Proxy access typically allows you to manage and access someone's medical records and decisions, whereas an RPR's role involves ensuring the person's best interests are upheld under DoLS.
Would you like guidance on how to proceed with your proxy access application or how to better advocate for your mum’s best interests under DoLS?
can I apply for a Subject Access Request (SAR): Under the Data Protection Act *, for my mum’s records even though she lacks capacity?
Case Rating: *
Yes, you can apply for a Subject Access Request (SAR) under the Data Protection Act * for your mum’s records even if she lacks capacity. As her Relevant Person's Representative (RPR) under DoLS, you have the right to access her care records to ensure her rights and best interests are being upheld.
Would you like guidance on how to draft this SAR?
Yes, you can apply for a Subject Access Request (SAR) under the Data Protection Act * for your mum’s records even if she lacks capacity. As her Relevant Person's Representative (RPR) under DoLS, you have the right to access her care records to ensure her rights and best interests are being upheld.
Would you like guidance on how to draft this SAR?
I'm wanting access to her medical records
Case Rating: *
You can apply for a Subject Access Request (SAR) under the Data Protection Act * to access your mum’s medical records. Here’s a draft for your SAR:
---
Subject: Subject Access Request for Medical Records
Dear [Surgery's Name],
I am writing to formally request access to the medical records of my mother, [Your Mum’s Full Name], under the Data Protection Act *. As her Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS), I need access to these records to ensure her rights and best interests are being upheld.
Please provide the following information:
- All medical records, including any assessments, treatments, and care plans.
- Any records related to the DoLS application and authorization.
Thank you for your prompt attention to this matter.
Best Regards,
****
---
Would you like more assistance with anything else?
You can apply for a Subject Access Request (SAR) under the Data Protection Act * to access your mum’s medical records. Here’s a draft for your SAR:
---
Subject: Subject Access Request for Medical Records
Dear [Surgery's Name],
I am writing to formally request access to the medical records of my mother, [Your Mum’s Full Name], under the Data Protection Act *. As her Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS), I need access to these records to ensure her rights and best interests are being upheld.
Please provide the following information:
- All medical records, including any assessments, treatments, and care plans.
- Any records related to the DoLS application and authorization.
Thank you for your prompt attention to this matter.
Best Regards,
****
---
Would you like more assistance with anything else?
The surgery had declined me proxy access, can I still get Subject Access Request
Case Rating: *
Yes, you can still apply for a Subject Access Request (SAR) under the Data Protection Act *, even if the surgery declined you proxy access. Here’s a draft for your SAR:
---
Subject: Subject Access Request for Medical Records
Dear [Surgery's Name],
I am writing to formally request access to the medical records of my mother, [Your Mum’s Full Name], under the Data Protection Act *. As her Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS), I need access to these records to ensure her rights and best interests are being upheld.
Please provide the following information:
- All medical records, including any assessments, treatments, and care plans.
- Any records related to the DoLS application and authorization.
Thank you for your prompt attention to this matter.
Best Regards,
****
---
Would you like any further assistance with the SAR process?
Yes, you can still apply for a Subject Access Request (SAR) under the Data Protection Act *, even if the surgery declined you proxy access. Here’s a draft for your SAR:
---
Subject: Subject Access Request for Medical Records
Dear [Surgery's Name],
I am writing to formally request access to the medical records of my mother, [Your Mum’s Full Name], under the Data Protection Act *. As her Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS), I need access to these records to ensure her rights and best interests are being upheld.
Please provide the following information:
- All medical records, including any assessments, treatments, and care plans.
- Any records related to the DoLS application and authorization.
Thank you for your prompt attention to this matter.
Best Regards,
****
---
Would you like any further assistance with the SAR process?
what is the difference between proxy access and sar?
Case Rating: *
Hi ****! Here’s the main difference between proxy access and a Subject Access Request (SAR):
- Proxy Access:
- Allows you to manage and access someone’s medical records and make decisions on their behalf.
- Requires explicit consent from the person or legal authorization.
- Subject Access Request (SAR):
- Allows you to request access to someone’s personal data, including medical records, under the Data Protection Act *.
- Can be requested even if the individual lacks capacity, especially if you are their legal representative (e.g., RPR under DoLS).
Would you like more details on either process?
Hi ****! Here’s the main difference between proxy access and a Subject Access Request (SAR):
- Proxy Access:
- Allows you to manage and access someone’s medical records and make decisions on their behalf.
- Requires explicit consent from the person or legal authorization.
- Subject Access Request (SAR):
- Allows you to request access to someone’s personal data, including medical records, under the Data Protection Act *.
- Can be requested even if the individual lacks capacity, especially if you are their legal representative (e.g., RPR under DoLS).
Would you like more details on either process?
yes on sar please
Case Rating: *
Sure, here are the key points about a Subject Access Request (SAR):
- Legal Right: Under the Data Protection Act *, you have the right to access personal data held about you or another individual if you are their legal representative.
- Information: You can request all personal data, including medical records, assessments, treatments, and care plans.
- Timeframe: The organization must respond within one month of receiving the request.
- Format: The information can be provided in electronic or paper format.
Would you like assistance with anything else?
Sure, here are the key points about a Subject Access Request (SAR):
- Legal Right: Under the Data Protection Act *, you have the right to access personal data held about you or another individual if you are their legal representative.
- Information: You can request all personal data, including medical records, assessments, treatments, and care plans.
- Timeframe: The organization must respond within one month of receiving the request.
- Format: The information can be provided in electronic or paper format.
Would you like assistance with anything else?
what proves I am mums legal representative?
Case Rating: *
To prove you are your mum's legal representative as her Relevant Person’s Representative (RPR) under DoLS, you should have:
- The DoLS authorization paperwork naming you as the RPR.
- Any official communication from the local authority confirming your role.
Would you like guidance on how to formally present this proof?
To prove you are your mum's legal representative as her Relevant Person’s Representative (RPR) under DoLS, you should have:
- The DoLS authorization paperwork naming you as the RPR.
- Any official communication from the local authority confirming your role.
Would you like guidance on how to formally present this proof?
yes
Case Rating: *
Sure, here’s how you can formally present proof that you are your mum’s legal representative:
Sure, here’s how you can formally present proof that you are your mum’s legal representative:
Draft for Presenting Proof:
---
Subject: Proof of Legal Representation for Subject Access Request
Dear [Surgery's Name],
I am writing to formally request access to the medical records of my mother, [Your Mum’s Full Name], under the Data Protection Act *. As her Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS), I need access to these records to ensure her rights and best interests are being upheld.
Please find attached the following documents as proof of my legal representation:
- The DoLS authorization paperwork naming me as the RPR.
- Official communication from the local authority confirming my role as the RPR.
Thank you for your prompt attention to this matter.
Best Regards,
****
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Would you like any more assistance on this matter?
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Subject: Proof of Legal Representation for Subject Access Request
Dear [Surgery's Name],
I am writing to formally request access to the medical records of my mother, [Your Mum’s Full Name], under the Data Protection Act *. As her Relevant Person’s Representative (RPR) under the Deprivation of Liberty Safeguards (DoLS), I need access to these records to ensure her rights and best interests are being upheld.
Please find attached the following documents as proof of my legal representation:
- The DoLS authorization paperwork naming me as the RPR.
- Official communication from the local authority confirming my role as the RPR.
Thank you for your prompt attention to this matter.
Best Regards,
****
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Would you like any more assistance on this matter?
I am feeling very frustrated with mums care home as I feel they are being secrative
Case Rating: *
Hi ****! It sounds like you're feeling quite frustrated with the care home. Here’s what you can do:
- Continue to document all interactions and communications.
- Follow up with the local authority and the Ombudsman if the care home remains uncooperative.
Would you like assistance with any specific part of this process?
Hi ****! It sounds like you're feeling quite frustrated with the care home. Here’s what you can do:
- Continue to document all interactions and communications.
- Follow up with the local authority and the Ombudsman if the care home remains uncooperative.
Would you like assistance with any specific part of this process?
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