License Agreement Dispute Resolution

Summary

The company cannot legally force you to upgrade to a more expensive account as compensation unless explicitly stated in your license agreement. Review the terms of your individual license to understand any penalties for misuse. Document all communications with the company and consider negotiating a more affordable settlement or payment plan. Seek advice from a solicitor for potential negotiation or legal options.

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I have used a video asset library for work projects and shared the access with a colleague. I didn't realised that I had an individual licence and the company is now saying that I have wrongly used the assets and they want compensation. Once they made me aware that they weren't happy with the account use I made sure that assets are no longer being used and closed the account. they now want me to sign up to a very expensive account which they say will include compensation for the previous assets which they say were incorrectly licensed. However, I cannot afford the new account - it's around $*,* per year.
It sounds like you might be facing a breach of license agreement issue. Here are a few points to consider:
- Review the terms of your individual license to understand any penalties for misuse.
- Document all communications with the company.
- Consider negotiating a more affordable settlement or payment plan.
Have you had any formal communications or agreements with the company regarding the compensation?
The only formal communication is to ask me to sign up to the new account, or they will 'hand it over to legal and finance'
It seems like the company is pressuring you to upgrade to a more expensive account as a form of compensation. Here's what you can consider:
- Review your license agreement for any clauses on misuse and penalties.
- Document all communications.
- Seek advice from a solicitor for potential negotiation or legal options.
Would you like information on how to find a solicitor?
Are they allowed to pressure me to upgrade as a form of compensation - the cost is over * time shigher.
No, they cannot legally force you to upgrade to a more expensive account as a form of compensation unless it is explicitly stated in your license agreement. You should:
- Review your license agreement for specific terms.
- Consider negotiating a different form of compensation.
- Seek advice from a solicitor.
Would you like information on finding a solicitor?
OK. Thank you
They cannot force you to purchase a more expensive account as compensation unless your license agreement specifically states so. It's advisable to:
- Review your license agreement.
- Document all communications.
- Seek advice from a solicitor for potential negotiation or legal options.
Would you like information on finding a solicitor?