Pdf Upload Functionality Issue

Summary

The user experienced issues with the PDF upload feature on a legal assistance platform. The platform could not process the PDF, and the user was advised to describe specific terms or sections from the DMV transfer POA for assistance. The user was encouraged to provide feedback to developers about the non-functional upload feature.

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Before I do, I'll uload a simple PDF. The blocks in the DMV POA may be making it hard for you to read. Just a sec.
Case Rating: *
It seems you are having trouble understanding the DMV transfer POA terms. Unfortunately, I can't process PDFs directly. Could you describe specific terms or sections you need help with? I'll do my best to explain them for you.
No worries. The "Upload PDF" option box your developers have made available in the prompt box does not seem to work. It is simply window dressing. I will send them feedback. Thank you for your patience. Have a great day!
Case Rating: *
Hi Gloria, I'm here to help explain any terms or sections from the DMV transfer POA that you're having trouble with. Could you please describe any specific terms or sections that you need help with?
No problem! Thank you
Case Rating: *
Hi Gloria, I understand that the "Upload PDF" option isn't working for you. If you can describe the specific terms or sections from the DMV transfer POA that you're having trouble with, I'll be happy to explain them for you.