Ec2612004 Compensation Eligibility

Summary

Passengers are entitled to compensation under EC261/2004 for delays of three hours or more. If an airline claims a passenger was a No Show, it may affect eligibility. However, passengers do not need to travel on a rescheduled flight to claim compensation if they were present at the airport and the flight was delayed or canceled. Gather all communications and evidence, and consider filing a complaint with the Civil Aviation Authority or pursuing the matter in small claims court if the airline denies compensation.

Full Conversation

Yes, it was rescheduled for the following day
Hi Michael! Thanks for sharing the details. Since you received communication about your rescheduled flight, you might have a strong case. Here are a few steps you can take:
- Gather all communications from the airline (emails, messages, etc.)
- Obtain evidence of your presence at the airport on the rescheduled flight date
- Submit a formal complaint to the airline with all your evidence
Would you like to know the process to escalate the claim if the airline denies compensation again?
yes
If the airline denies your compensation claim, you can escalate the matter to the Civil Aviation Authority (CAA) or take it to a small claims court. Here are the steps:
- File a complaint with the CAA if the airline is unresponsive.
- Consider taking the case to a small claims court for resolution.
Would you like more details on either of these processes?
do you have to travel on the reschedule£ flight to be eligible for compensation
Case Rating: *
No, you do not have to travel on the rescheduled flight to be eligible for compensation under EC261/*. As long as you were at the airport and the flight was delayed or canceled, you are entitled to compensation.
Would you like more information on how to proceed with your claim?