Flight Payment Processing Concerns

Summary

Keep all documentation related to your flight booking, including invoices and confirmations. Contact eDreams and your bank to clarify payment status. If payment issues persist, eDreams may be held accountable if you have proof of booking and payment confirmation. Consider consulting a consumer protection lawyer for detailed advice.

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I booked a flight through eDreams and received both an invoice and confirmation from the airline. eDreams confirmed the payment, but the money has not yet been pulled from my bank account, even though my bank shows pending charges. I’m concerned that if the payment isn’t processed, it could affect my flight, and I want to know if eDreams would be held accountable if I show up for the flight with proof of the booking and payment confirmation. I’m considering waiting to see if eDreams pulls the payment, but I’d like legal advice on my next steps if they don’t.
Hey ****! It sounds like a tricky situation. To better assist you, can you confirm if you are located in California? This will help me provide you with relevant information based on your location.
Yes
Thanks for confirming, ****. Here are some general points that might be helpful in your situation:
- Keep all documentation: Keep copies of your invoice, airline confirmation, and any communication with eDreams.
- Contact eDreams: Reach out to eDreams directly to clarify the payment status.
- Check with your bank: Verify with your bank if there are any issues with the payment processing.
If the payment isn't processed and you have proof of booking and payment confirmation, it would be reasonable to argue that eDreams should be held accountable. You might want to contact a consumer protection lawyer for more detailed advice. Would you like to be connected to a local lawyer who can assist you further?