Guardio Deceptive Trade Practices

Summary

The user installed Guardio, a free service, to detect any viruses or malware. However, the user was unexpectedly charged for a service and found Guardio to be a threat itself. The user was advised to document all interactions, dispute the charge with their bank, and file a complaint with the California Attorney Generals Office and the Federal Trade Commission. The user was also informed about the possibility of suing for deceptive trade practices under Californias Unfair Competition Law.

Full Conversation

probably.
It sounds like you may have a case for deceptive trade practices. In California, the Unfair Competition Law (UCL) prohibits any unfair, deceptive, untrue or misleading advertising. Here are some steps you can take:
- Document all interactions with Guardio.
- Contact your bank to dispute the charge.
- File a complaint with the California Attorney General's Office.
They lied and said it was an authorization but PayPal said it was a full charge and sent a notice confirming my payment.
It seems like you've been a victim of deceptive practices. In California, you can:
- File a complaint with the Federal Trade Commission (FTC).
- Report the issue to PayPal's Resolution Center.
- Consider seeking legal advice from a consumer protection attorney.
Who owns guardia?
Guardio is owned by Guardio Safety Software Ltd., an Israeli company. If you have further issues, you may want to consider contacting them directly or seeking legal advice.
Can Guardia attack my system because I complained?
No, Guardio should not attack your system for complaining. If they do, it could be considered a violation of California's Computer Data Access and Fraud Act. You may want to document any suspicious activity and consult with a legal professional.
Can they, not should they.
No, Guardio cannot legally attack your system for complaining. Doing so would violate California's Computer Data Access and Fraud Act, which is a criminal offense.
I never said leaglly.
Are you asking if Guardio has the technical capability to attack your system, regardless of legality?
yes.
While I can't comment on Guardio's technical capabilities, it's important to note that any unauthorized access to your system is illegal under California's Computer Data Access and Fraud Act. Have you noticed any suspicious activity on your system since your complaint?
No but I caught them in several lies.
It's good that you're vigilant. If you believe Guardio has acted dishonestly, you can report this to the Federal Trade Commission and the California Attorney General's Office. Keep all evidence of their misconduct.
What about the FCC?
The Federal Communications Commission (FCC) primarily regulates interstate and international communications by radio, television, wire, satellite, and cable. It may not be directly relevant to your situation with Guardio. However, you can still file a complaint if you believe it's necessary.
Can i sue?
Yes, you can potentially sue for deceptive trade practices under California's Unfair Competition Law. However, it's recommended to consult with a consumer protection attorney to understand your rights and potential remedies better.