Unauthorized Transaction Dispute Response
Summary
If you are dealing with a PayPal dispute over an unauthorized transaction claim, you can respond by providing evidence that the transaction was legitimate. Include details such as the transaction ID, amount, and date, and attach any supporting documentation that shows the buyers consent. Clearly state that the buyer willingly made the payment and agreed to the terms and conditions. This can help in resolving the dispute in your favor.Full Conversation
Your buyer reported that someone made this transaction without their permission.
It seems Lisa is dealing with an unauthorized transaction. Here are some steps she can consider:
- Contact her bank or credit card company to report the unauthorized transaction.
- File a formal dispute with the payment processor (e.g., PayPal).
- Consider filing a police report if identity theft is suspected.
Has she taken any of these steps yet?
File a formal dispute with the payment processor ( PayPal).
To file a formal dispute with PayPal for an unauthorized transaction, Lisa can follow these steps:
*. Log into her PayPal account.
*. Go to the Resolution Center.
*. Click "Report a Problem."
*. Select the transaction in question.
*. Follow the on-screen instructions to report the issue.
Has Lisa already taken these steps or does she need additional help with any of them?
not lisa i am dealing with this chargeback but she is lying because she made the payment by herself willingly . write a despute answer for paypal
Sure! Here's a concise dispute response for PayPal:
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Dear PayPal Resolution Center,
Regarding Case ID PP-R-LSO-*, I am writing to dispute the claim of an unauthorized transaction made by Lisa Riendeau.
- Transaction ID: 9W268896HM9070001
- Disputed Amount: $*.* CAD
- Transaction Date: January *, *
Lisa willingly made this payment herself. She acknowledged and agreed to the transaction terms and conditions at the time of purchase. I have attached evidence supporting her consent and the transaction’s legitimacy.
Thank you for your attention to this matter.
Best regards,
[Your Name]
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