Travel Agent Dispute Resolution

Summary

If you have a dispute with a travel agent in Leicester, UK, consider contacting your local Trading Standards office to report any misleading practices. You can also file a claim in the Small Claims Court for financial losses and compensation for distress. Refer to the Consumer Protection from Unfair Trading Regulations 2008 for further guidance. Your case appears strong due to negligence, misleading information, and coercive practices by the travel agent. For personalized advice, consider consulting a local attorney.

Full Conversation

Leicester Uk
It seems you have a complex dispute with the travel agent. Here are some steps you can consider:
- Trading Standards: Contact your local Trading Standards office to report the travel agent's misleading practices.
- Small Claims Court: File a claim for the financial losses and compensation for distress caused by their negligence.
- Consumer Protection: Refer to the Consumer Protection from Unfair Trading Regulations *.
Would you like more detailed information on any of these steps?
yes also what are the chances of succeeding based on what you have read. what is the strength of my case
Based on what I have read, you have a strong case due to:
- Negligence: Failure to inform you of the travel requirements.
- Misleading Information: Contradictory advice regarding ticket refunds.
- Coercive Practices: Linking the hotel refund to the chargeback withdrawal.
Would you like detailed guidance on filing a claim in the Small Claims Court?