Car Detailing Dispute Resolution

Summary

If a car detailer fails to properly clean your vehicle and causes damage, gather all relevant documentation, including receipts, photos, and communications. Send a formal demand letter to the detailer requesting a refund and compensation for damages. If they refuse, consider filing a claim in Small Claims Court in Saskatchewan for resolution.

Full Conversation

I’ve hired a car detailer to clean a substance from my vehicle that wasn’t easy to remove. I was given my truck back with half the substance still on it and also they damaged my vehicle. I’ve requested my money to be returned and they should pay for damages but they are refusing to do so.
Hi John! It sounds like a frustrating situation. Here are a few steps you could consider:
- Gather all documentation (receipts, photos of the damage and substance, communication with the detailer).
- Send a formal demand letter to the car detailer.
- If they still refuse, you can file a claim in Small Claims Court in Saskatchewan.
Would you like more details on how to proceed with filing a claim?