Used Car Damage Claim

Summary

The Texas Deceptive Trade Practices Act protects consumers against false, misleading, or deceptive business practices. Document all damages and repairs, contact the dealership, and consult a local attorney if the dealership does not cooperate. Filing a complaint with the Texas Department of Motor Vehicles may also be beneficial. If the damages and unauthorized repairs decreased the value of your vehicle, it can be considered a monetary loss and included in your claim.

Full Conversation

I bought a used vehicle in which the alternator went to messing up the next day. The dealership picked up the vehicle because they are *.* hours away. They were suppose to fix the issues and recalibrate my cameras. That was in contract. The dealership had my car almost a month. I got the vehicle back yesterday and it appears the windshield had been replaced, the front hood had been repainted, I had a deep scratch in the door, and the molding on the sides had a deep gash in them. Is there anything I can do? When I asked them what all they had to do to the car. They mentioned fix the alternator and the camera.
Hello Kendra, could you please tell me where you're located? This will help me provide you with more specific legal information regarding your situation.
Avery Tx
Hello Kendra, in Texas, the Deceptive Trade Practices Act may be applicable to your situation. It protects consumers against false, misleading, or deceptive business practices. You may want to:
- Document everything, including damages and repairs.
- Contact the dealership about the issues.
- Consult with a lawyer if the dealership does not cooperate.
Please note this is general advice, a local attorney can give specific guidance.
They are located in Farners Branch, Tx at NTX Auto Group
Hello Kendra, based on the location of the dealership, you might want to consider filing a complaint with the Texas Department of Motor Vehicles. They oversee auto dealers and may be able to assist with your issue. Furthermore, consulting a local attorney for specific guidance could be beneficial.
Does it matter if it brought the value of the vehicle down
Yes, it does matter. If the damages and unauthorized repairs decreased the value of your vehicle, it can be considered as a monetary loss. This can be included in your claim under the Texas Deceptive Trade Practices Act. Consult a local attorney to guide you further.