Dispute Hotel Charge Options
Summary
To dispute a hotel charge in Guam, contact the hotel to request a refund or waiver. If unsuccessful, dispute the charge with your credit card issuer by providing details and documentation. Alternatively, file a complaint with the Guam Office of the Attorney General by visiting their website, downloading the complaint form, and submitting it via mail, email, or in person.Full Conversation
Guam
You might have several options to dispute the charge for the unused hotel reservation:
- Contact the Hotel: Explain the situation and ask for a refund or waiver.
- Credit Card Dispute: If you paid by credit card, you can dispute the charge with your credit card company.
- Consumer Protection Office: You can contact the Guam Office of the Attorney General for assistance with consumer disputes.
Would you like more information on any of these options?
More information please
Contact the Hotel
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Tip: Be polite but firm. Document all communications.
Credit Card Dispute
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How: Contact your credit card issuer. Provide details and any supporting documentation.
Consumer Protection Office
Guam Office of the Attorney General
Phone: (*) *-*
Website: www.guamag.org
Would you like more details on how to initiate a credit card dispute?
How to file a report with guam ag
To file a report with the Guam Office of the Attorney General:
*. Visit their website: www.guamag.org
*. Navigate to the "Consumer Protection" section.
*. Download and complete the complaint form.
*. Submit the form via mail, email, or in person.
Would you like more information on the complaint process or any other assistance?
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