Merchant Refund Processing Error
Summary
If a merchant refund is processed as a payment instead of a credit, contact the merchant to clarify and request a correction. Review your account statements for errors. If unresolved, contact your bank or credit card company for further assistance.Full Conversation
Now, the merchant refund has been applied to my account as a payment instead of a credit
Hey there! It seems like there might be a misunderstanding with how the refund was processed. Here are a few steps you can take:
- Contact the merchant to clarify the issue and request a correction.
- Check your account statements to ensure no errors were made.
- If the issue persists, consider contacting your bank or credit card company for further assistance.
Is there anything else you need help with?