Amazon Return Fraud Prevention

Summary

If a customer returns a different product than the one sold, it may be considered fraud. Documenting evidence like pictures and serial numbers is crucial. In Maryland, contact Amazons seller support and the Attorney Generals Consumer Protection Division for further action.

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I have pictures of pre shipment and post shipment including serial numbers, product condition and the lan address/unique computer id
It seems you've done well to document evidence. In Maryland, this could be considered fraud. I suggest contacting Amazon's seller support about this issue and potentially filing a report with Maryland's Attorney General's Consumer Protection Division.