TRY ME!
Faulty Product Complaint Process
Summary
Consumers in Maharashtra can seek redressal for defective products under the Consumer Protection Act, 2019. If a service center fails to resolve the issue, you can file a complaint with the Consumer Forum. Register on the e-Daakhil portal, submit your complaint with necessary documents, and pay the required fee. For affidavits, include your details, statement of facts, and get it notarized. An index of documents like purchase receipt, warranty card, and correspondence is helpful for filing.Full Conversation
Iphone * plus and company is apple india
It seems like you're dealing with a consumer issue. Here are some general guidelines under the Consumer Protection Act, * in India, which is applicable in Maharashtra:
- Consumers have the right to seek redressal for defective products.
- You may file a complaint with the consumer court if the service center fails to resolve the issue.
Have you tried reaching out to Apple India's customer support directly?
- Consumers have the right to seek redressal for defective products.
- You may file a complaint with the consumer court if the service center fails to resolve the issue.
Have you tried reaching out to Apple India's customer support directly?
Yes
It seems like you have taken the initial step by contacting Apple India's customer support. If they haven't resolved your issue, you can consider filing a complaint with the Consumer Forum. Here are the steps:
- Gather all relevant documents (purchase receipt, warranty card, etc.).
- Draft a formal complaint detailing the issue.
- File the complaint online or at the nearest Consumer Forum.
Would you like more information on how to file the complaint?
- Gather all relevant documents (purchase receipt, warranty card, etc.).
- Draft a formal complaint detailing the issue.
- File the complaint online or at the nearest Consumer Forum.
Would you like more information on how to file the complaint?
Yes
You can file a complaint with the Consumer Forum as follows:
- Visit the National Consumer Helpline website (consumerhelpline.gov.in).
- Register yourself and log in.
- Submit your complaint along with supporting documents.
Would you need more details on the filing process or anything else?
- Visit the National Consumer Helpline website (consumerhelpline.gov.in).
- Register yourself and log in.
- Submit your complaint along with supporting documents.
Would you need more details on the filing process or anything else?
I want to fle a cc on e dakhil portal
To file a consumer complaint on the e-Daakhil portal, follow these steps:
- Visit e-Daakhil portal: [e-daakhil.nic.in](https://edaakhil.nic.in)
- Register yourself with your details.
- Log in and fill out the complaint form.
- Upload all necessary documents (purchase receipt, complaint details, etc.).
- Pay the required fee and submit the complaint.
Would you like details on the required documents or any other assistance?
- Visit e-Daakhil portal: [e-daakhil.nic.in](https://edaakhil.nic.in)
- Register yourself with your details.
- Log in and fill out the complaint form.
- Upload all necessary documents (purchase receipt, complaint details, etc.).
- Pay the required fee and submit the complaint.
Would you like details on the required documents or any other assistance?
Registered
It seems like you've already registered on the e-Daakhil portal. Ensure you have the following documents ready:
- Purchase receipt
- Warranty card
- Correspondence with Apple India's customer support
- Any other relevant documents
Would you like assistance with drafting your complaint or any other specific detail?
- Purchase receipt
- Warranty card
- Correspondence with Apple India's customer support
- Any other relevant documents
Would you like assistance with drafting your complaint or any other specific detail?
how to make affidavit
To make an affidavit, follow these steps:
- Title: Write "Affidavit" at the top.
- Affiant's Details: Include your full name, address, and occupation.
- Statement of Facts: Clearly state the facts in numbered paragraphs.
- Signature: Sign the document.
- Notarization: Get it notarized by a notary public.
Would you like help with a sample format?
- Title: Write "Affidavit" at the top.
- Affiant's Details: Include your full name, address, and occupation.
- Statement of Facts: Clearly state the facts in numbered paragraphs.
- Signature: Sign the document.
- Notarization: Get it notarized by a notary public.
Would you like help with a sample format?
Yes
Here's a sample format for an affidavit:
```
AFFIDAVIT
I, [Your Full Name], aged [Your Age], residing at [Your Full Address], occupation [Your Occupation], do hereby solemnly affirm and declare as follows:
*. That I purchased an iPhone * Plus from Apple India on [Date of Purchase].
*. That the product is faulty and the service center has not provided a solution.
*. That I have contacted Apple India's customer support, but the issue remains unresolved.
*. Attached are copies of the purchase receipt, warranty card, and correspondence with customer support.
I hereby declare that the above statements are true to the best of my knowledge and belief.
Date: [Date]
Place: [Place]
[Your Signature]
[Your Name]
Sworn before me on this [Date] day of [Month, Year].
[Notary Public's Signature and Seal]
```
Would you need help with anything else?
```
AFFIDAVIT
I, [Your Full Name], aged [Your Age], residing at [Your Full Address], occupation [Your Occupation], do hereby solemnly affirm and declare as follows:
*. That I purchased an iPhone * Plus from Apple India on [Date of Purchase].
*. That the product is faulty and the service center has not provided a solution.
*. That I have contacted Apple India's customer support, but the issue remains unresolved.
*. Attached are copies of the purchase receipt, warranty card, and correspondence with customer support.
I hereby declare that the above statements are true to the best of my knowledge and belief.
Date: [Date]
Place: [Place]
[Your Signature]
[Your Name]
Sworn before me on this [Date] day of [Month, Year].
[Notary Public's Signature and Seal]
```
Would you need help with anything else?
Can you customise it for me
Sure, I can help customize the affidavit for you. Please provide the following details:
- Your full name
- Your age
- Your full address
- Your occupation
- Date of purchase of the iPhone * Plus
- Date and place of signing the affidavit
- Your full name
- Your age
- Your full address
- Your occupation
- Date of purchase of the iPhone * Plus
- Date and place of signing the affidavit
Name dnyaneshwar ambadas aghav age * flat no * sukruti building , near icici bank ,bhangarwadi ,lonavala * holiday consultant date of purchase *-*-* Date and place of signing the affidavit lonavala
Here is the customized affidavit for you:
```markdown
AFFIDAVIT
I, Dnyaneshwar Ambadas Aghav, aged *, residing at Flat No *, Sukruti Building, near ICICI Bank, Bhangarwadi, Lonavala *, occupation Holiday Consultant, do hereby solemnly affirm and declare as follows:
*. That I purchased an iPhone * Plus from Apple India on *-*-*.
*. That the product is faulty and the service center has not provided a solution.
*. That I have contacted Apple India's customer support, but the issue remains unresolved.
*. Attached are copies of the purchase receipt, warranty card, and correspondence with customer support.
I hereby declare that the above statements are true to the best of my knowledge and belief.
Date: [Date]
Place: Lonavala
[Your Signature]
Dnyaneshwar Ambadas Aghav
Sworn before me on this [Date] day of [Month, Year].
[Notary Public's Signature and Seal]
```
Would you need any further assistance?
```markdown
AFFIDAVIT
I, Dnyaneshwar Ambadas Aghav, aged *, residing at Flat No *, Sukruti Building, near ICICI Bank, Bhangarwadi, Lonavala *, occupation Holiday Consultant, do hereby solemnly affirm and declare as follows:
*. That I purchased an iPhone * Plus from Apple India on *-*-*.
*. That the product is faulty and the service center has not provided a solution.
*. That I have contacted Apple India's customer support, but the issue remains unresolved.
*. Attached are copies of the purchase receipt, warranty card, and correspondence with customer support.
I hereby declare that the above statements are true to the best of my knowledge and belief.
Date: [Date]
Place: Lonavala
[Your Signature]
Dnyaneshwar Ambadas Aghav
Sworn before me on this [Date] day of [Month, Year].
[Notary Public's Signature and Seal]
```
Would you need any further assistance?
Name dnyaneshwar ambadas aghav age * flat no * sukruti building , near icici bank ,bhangarwadi ,lonavala * holiday consultant date of purchase *-*-* Date and place of signing the affidavit lonavala
Customized Affidavit:
```
AFFIDAVIT
I, Dnyaneshwar Ambadas Aghav, aged *, residing at Flat No. *, Sukruti Building, Near ICICI Bank, Bhangarwadi, Lonavala *, occupation Holiday Consultant, do hereby solemnly affirm and declare as follows:
*. That I purchased an iPhone * Plus from Apple India on *-*-*.
*. That the product is faulty and the service center has not provided a solution.
*. That I have contacted Apple India's customer support, but the issue remains unresolved.
*. Attached are copies of the purchase receipt, warranty card, and correspondence with customer support.
I hereby declare that the above statements are true to the best of my knowledge and belief.
Date: [Date]
Place: Lonavala
[Your Signature]
Dnyaneshwar Ambadas Aghav
Sworn before me on this [Date] day of [Month, Year].
[Notary Public's Signature and Seal]
```
Would you need any more assistance with this?
```
AFFIDAVIT
I, Dnyaneshwar Ambadas Aghav, aged *, residing at Flat No. *, Sukruti Building, Near ICICI Bank, Bhangarwadi, Lonavala *, occupation Holiday Consultant, do hereby solemnly affirm and declare as follows:
*. That I purchased an iPhone * Plus from Apple India on *-*-*.
*. That the product is faulty and the service center has not provided a solution.
*. That I have contacted Apple India's customer support, but the issue remains unresolved.
*. Attached are copies of the purchase receipt, warranty card, and correspondence with customer support.
I hereby declare that the above statements are true to the best of my knowledge and belief.
Date: [Date]
Place: Lonavala
[Your Signature]
Dnyaneshwar Ambadas Aghav
Sworn before me on this [Date] day of [Month, Year].
[Notary Public's Signature and Seal]
```
Would you need any more assistance with this?
What is Sworn before me on this
"Sworn before me on this [Date] day of [Month, Year]" is a statement indicating that you have signed the affidavit in front of a notary public on the specified date. The notary public will then sign and seal the document to confirm this.
Would you like more details on the notarization process?
Would you like more details on the notarization process?
what is index
In legal terms, an "index" typically refers to an organized list or record. In the context of filing a consumer complaint, it may refer to the list of documents you need to file or a summary of the points in your complaint.
Would you like more details on how to prepare this index for your complaint?
Would you like more details on how to prepare this index for your complaint?
I want to make a index for my case
To create an index for your case, list all the documents you are submitting in an organized manner. Here’s a simple format:
Index for Consumer Complaint
*. Purchase Receipt
*. Warranty Card
*. Correspondence with Apple India’s Customer Support
*. Affidavit
*. Complaint Form
Would you like more details on any specific document?
*. Purchase Receipt
*. Warranty Card
*. Correspondence with Apple India’s Customer Support
*. Affidavit
*. Complaint Form
Would you like more details on any specific document?
Start a new chat