Payment Discrepancy Resolution Steps
Summary
If youre experiencing payment discrepancies with a storage company, gather all receipts and correspondence as evidence. Attempt to resolve the issue directly with the company through formal communication, including a written request with copies of your money order receipts. If informal communication fails, consider mediation or consulting a lawyer for further assistance. As a last resort, you may consider taking the matter to small claims court to resolve the dispute.Full Conversation
For May I paid $*
It sounds like you're dealing with a mix-up in payment records. Have you tried speaking directly with the company management to address this issue? They might be able to review their records and correct any discrepancies.
For April I paid $*
It sounds like a challenging situation with the payment discrepancies. If you haven't already, consider sending a formal written request to the company asking them to review and correct their records. Include copies of your money order receipts as evidence. Have you considered seeking legal advice or mediation if they don't respond?
They are missing April's all together. They have it as if I did not pay
Case Rating: *
It sounds like a frustrating issue with payment discrepancies. Here are a few steps you might consider:
- Formal Communication: Send a written request, highlighting the missing payments, with copies of your receipts.
- Mediation: Consider mediation if informal communication doesn't resolve the issue.
- Legal Advice: Consult a lawyer for further assistance.
Have you already tried sending a formal written request with your receipts to the company?
Kinda. But they are missing at least three PMTS from */* til now. And instead of trusting me when I told them I paid every month they say our records are *% correct. Which they aren't. The receipts I have are proof of this
Case Rating: *
This seems like a frustrating issue with the payment records not aligning with your receipts. Since you already have evidence of your payments, you might consider taking the following steps:
- Send a Formal Written Request: Include copies of the money order receipts and request a review.
- Mediation: If informal communication doesn’t resolve the issue, consider mediation.
- Small Claims Court: If necessary, consider this option for unresolved disputes.
Have you thought about going to small claims court if they don't resolve it?