Unjust Water Shut Off Fees

Summary

Utility companies in Iowa must provide advance notice before shutting off water. They cannot charge a reconnection fee if they did not inform you about needing access to the meter. Consider consulting a lawyer or contacting the Iowa Utilities Board for further assistance.

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Live in iowa. My water was shut off not due to past due bill, but they needed access to the meter inside. Woke up today to my water shut off and they are wanting to charge a reconnect charge. Again, not past due on bill
Hello ****. In Iowa, utility companies need to provide advance notice for shut-offs. They can't charge you for reconnection if they did not inform you about needing access. It could be worth speaking to a lawyer or the Iowa Utilities Board.