Utility Billing Dispute Resolution

Summary

If youre experiencing significant utility billing issues, gather all documentation and contact the utility company for clarification. File a complaint with the North Carolina Utilities Commission if necessary. For municipal utilities, start with the citys complaint process. Consider consulting a local attorney for personalized legal advice to address financial and legal challenges.

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Negligence on the city utility company its municipality so it’s the Publix payment of bills that helps them with their infrastructure the raising rates frequently I’m not sure if they’re doing a future yearly test because it has to be done in order to raise rates every two years but they’ve charged me $*,* in the past four years my bill has been * a few less but not very much they won’t investigate it. I’ve investigated on my end as a renter and still no solution has been met and they’re constantly shutting me off causing me to have a trickle down effect losing a lot of things savings card insurance ability to have a cell phone usage lost my income And was met with court fees and fines due to failure to appear due to not having a vehicle to go and there’s no notification system and it’s been four years $*,* the usage that it said to be used is that of a commercial building or a * seven use of electric so I’m not sure what to Do
It sounds like you're dealing with a complex issue involving utility billing and potential negligence. Here are some general steps you might consider:
- Gather documentation of all bills and payments made.
- Contact the utility company for a detailed explanation of charges.
- File a complaint with the North Carolina Utilities Commission.
- Consider consulting with a local attorney for personalized legal advice.
Would you like assistance connecting with a local attorney who can help?
Yes
Great! To connect you with a local attorney, I'll need a bit more information. Could you please provide your phone number?
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It seems like you're dealing with a significant issue involving utility billing negligence. I'd be happy to help connect you with a local attorney. Could you please provide your name?
What’s it considered a consumer complaint through utility commission because North Carolina had a public utility commission which deals with municipalities and ncuc deals with others
Case Rating: *
In North Carolina, consumer complaints related to utility companies are typically filed with the North Carolina Utilities Commission (NCUC) for non-municipal utilities. Municipal utilities may have their own complaint process or be handled through city channels.
For your situation, since it's a municipality issue, it might be best to start with the city's complaint process. Would you like more information on filing a complaint?
I’ve done that
Case Rating: *
It seems that you've already taken the step to file a complaint with the city's process. Since you're dealing with a municipal utility, you could also consider contacting the North Carolina Utilities Commission for further guidance. They might be able to provide additional support or direction. Would you like further information on any other options?