Spotify Premium Refund Dispute

Summary

In California, businesses must disclose all transaction fees. If a 50% service fee wasnt clearly stated, you may contest it. Gather evidence, review the sellers rule book, and attempt resolution directly. If unresolved, report to consumer protection agencies.

Full Conversation

Like taking *% of my refund for service fee is insane. Considering that i only used the premium for only 60 days
It seems like you're facing a challenging situation with the refund policy. If the seller didn't clearly state the *% service fee, you may have grounds to contest it. Have you attempted to resolve this issue directly with the seller or consider reporting this to a consumer protection agency?
They did send me a link to their rule book but I didnt click the link to look at it. I only read the message where it said additional charges if u do not push through the order
It sounds like you’re dealing with a difficult situation regarding hidden fees. In California, businesses must clearly disclose all charges. Here’s what you can do:
- Review the rule book to understand their refund policy.
- Contact the seller for clarification.
- Report the issue to a consumer protection agency if necessary.
Have you considered checking the rule book they sent you for the fee details?