Unauthorized Transaction Refund Guide

Summary

If a company confirmed a transaction you did not authorize, you can dispute the charge with your credit card company. If the company refuses to refund and wont respond, consider filing a complaint with a local consumer protection agency or seeking advice from a lawyer about suing in small claims court. Consult a local attorney for precise guidance.

Full Conversation

A company confirmed a transaction I did not go through with I added my card but didn’t confirm the purchase was going to look later at it but it went through anyways and they refuse to refund me
Hello ****, I'm sorry to hear about your situation. Can you please tell me the country you're based in? This will help me provide the most accurate information.
Yes
I'm sorry to hear about your situation, ****. To provide you with accurate legal information, could you please tell me the country you're based in?
Usa
Hello ****, here's some general information regarding your situation in USA:
- If the company has a clear refund policy, you can claim.
- If not, you can dispute the transaction with your credit card company.
- If these don't work, consider small claims court or a consumer protection agency.

Please consult a local attorney for better guidance.
I did that the company the card is with said the company of the product had to be contacted but the company won’t answer me now
I'm sorry to hear that, ****. In that case, you might want to consider:
- Filing a complaint with your local consumer protection agency
- Seek advice from a lawyer about suing in small claims court
Please consult a local attorney for precise advice.