Cancel Service Billing Dispute
Summary
If you canceled a service in New York but continue to be billed, review your contract for cancellation terms, contact the provider with proof of cancellation, and consider filing a complaint with the New York State Attorney Generals Consumer Frauds Bureau or the FTC. If unresolved, small claims court may be an option.Full Conversation
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If you're in New York and you canceled a service but are still being billed, here are a few steps you might consider:
- Review your contract: Check the terms of cancellation.
- Contact the provider: Explain the issue and provide proof of cancellation.
- File a complaint: Contact the New York State Attorney General's Consumer Frauds Bureau or the Federal Trade Commission (FTC).
- Consider small claims court if the issue isn't resolved.
Would you like more detailed contact information for these agencies?
Yes
~New York State Attorney General's Consumer Frauds Bureau
Phone: (*) *-*
Address: The Capitol, Albany, NY *-*
Website: www.ag.ny.gov
~Federal Trade Commission (FTC)
Phone: (*) *-*
Address: * Pennsylvania Avenue, NW, Washington, DC *
Website: www.ftc.gov
Have you already contacted the service provider, and if so, what was their response?
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