Refund Dispute For Services

Since the service was provided from Austin, Texas, you might need to consider both Washington and Texas consumer protection laws. Here are some steps you can take:
- Request a Full Refund in Writing: Clearly state that you did not use any services and the introductory call was advertised as free.
- Mention Consumer Protection Laws: Highlight that withholding *% of the amount is unfair and cite Washington's Consumer Protection Act and Texas's Deceptive Trade Practices Act.
- Dispute the Charge: Contact your bank or credit card company to dispute the charge.
Would you like help drafting a refund request?

Sure, here's a draft you can use:
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Subject: Request for Full Refund
Dear [Career Coach's Name],
I am writing to formally request a full refund of the $*,* payment made on [Date of Payment] for career coaching services. As no services have been rendered and the introductory call was advertised as free, I believe I am entitled to a complete refund.
According to Washington's Consumer Protection Act, businesses are prohibited from engaging in unfair practices. Additionally, Texas's Deceptive Trade Practices Act also protects consumers from being unfairly charged. Withholding *% of the payment for a free introductory call falls under these unfair practices.
If I do not receive a full refund within * business days, I will be forced to dispute the charge with my bank and consider further legal action if necessary.
Thank you for your understanding and prompt attention to this matter.
Sincerely,
[Your Name]
[Your Contact Information]
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Would you like any modifications to this draft?