Car Loan Discrepancy Resolution

Summary

Indiana Code 24-4.5-3-203.5 requires lenders to provide a detailed account statement upon request. Write to your bank for this information. If they dont comply, file a complaint with the Indiana Department of Financial Institutions.

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I wrecked my car in */*. Insurance and GAP has paid the bank out but yet they still say I owe $* but NO ONE can seem to tell me where the money that I "owe" is coming from. I do not feel like I should pay it until someone somewhere can tell me WHY I owe that money or where it is coming from.
Hello ****,
Based on Indiana Code *-*.*-*-*.*, lenders must provide a detailed account statement when asked. You should request this in writing from your bank. If they fail to comply, you can file a complaint with the Indiana Department of Financial Institutions.
Indiana Department of Financial Institutions:
Phone: (*) *-*
Address: * South Meridian Street, Suite *, Indianapolis, IN *
Website: www.in.gov/dfi