Utility Service Termination Notice

Summary

Utility companies in West Virginia must provide at least 10 days written notice before disconnecting services. They cannot disconnect on weekends, holidays, or days when the utility office is closed. If disconnection poses a serious health risk, they are prohibited from proceeding. Make your payment on 6/28 and inform the utility company in advance.

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I just got a notice from MUB for termination of my water & sewer services at my apartment for nonpayment effective */*. It was due */* & I thought I had payed it. I don’t even have a deposit because I’ve lived here for 6 years & always pay on time or only a couple days late at most. I get an automatic deposit on */* at * am & can pay in full (alimony). So I called & asked if they would shut it off before then & they would not give me a definitive answer.
Hello ****, I understand your concern. Could you please tell me in which state or country you are located? The legal regulations regarding utility terminations vary by location.
I’m in Morgantown WV
Hello ****, in West Virginia:
- Utility companies must give at least 10 days' written notice before disconnecting service.
- They cannot disconnect service on a weekend, holiday, or any day where the utility office is closed.
- If you can prove that the disconnection will cause a serious health risk, they cannot disconnect.
Please make your payment on */* as planned and notify them beforehand.