Eu Consumer Refund Rights
Summary
In the EU, consumers are entitled to a 14-day right of withdrawal for most online purchases, including video games, unless specific exceptions apply, such as digital downloads that have been accessed. Any clause in an agreement that denies this right is generally considered unfair and unenforceable. If a company refuses a refund, consumers should address the issue directly with the company, citing their consumer rights.Full Conversation
I bought a video game * week ago and wish for a refund. However, the company refuses to provide a refund as their policy states they do not provide refunds
In the EU, including Sweden, you generally have a *-day right of withdrawal for online purchases. This means you should be entitled to a refund for a video game bought online, unless it falls under specific exceptions (like digital downloads that have been accessed). Have you tried addressing this issue with the company directly, citing your consumer rights?