Summary
In New Jersey, its illegal for companies to include gag clauses in contracts that prohibit negative reviews. The Consumer Review Fairness Act protects your right to share honest opinions about a businesss products, services, or conduct. New Jerseys Consumer Fraud Act also provides protection against deceptive business practices. If a company is delaying a 100% satisfaction guarantee refund, you can file a complaint with New Jerseys Division of Consumer Affairs, contact the Better Business Bureau, or consult with a local attorney. Businesses are required to honor warranties and guarantees, and refusing to fix issues under warranty could be grounds for legal action.Full Conversation
The company is supposed to pay me back refund but telling me to sign on the contract that said I won't write a bad review.
Hello ****, What is your location? This information will help me provide accurate legal information.
New Jersey
Hello ****, in New Jersey, it's illegal for companies to include "gag clauses" in their contracts that prohibit negative reviews. Here are some key points:
- Federal Consumer Review Fairness Act protects your right to share honest opinions about a business's products, services, or conduct.
- New Jersey's own Consumer Fraud Act may also apply.
If you need more detailed advice, consider consulting with a local attorney.
I need details
Hello ****, here are more details:
- The Consumer Review Fairness Act makes it illegal for companies to include gag clauses that restrict customers from sharing honest feedback.
- New Jersey's Consumer Fraud Act also provides protection against deceptive business practices.
- If you're unsure about signing the contract, you may want to consult with a local attorney for personalized advice.
What is New Jersey's Consumer Fraud Act?
New Jersey's Consumer Fraud Act is a law that protects consumers from fraudulent, deceptive, and unfair business practices. It includes:
- Prohibition of deceptive advertising
- Requirement for clear and accurate information
- Protection against fraudulent sales techniques
A violation could lead to triple damages and attorney's fees.
What is The Consumer Review Fairness Act ?
The Consumer Review Fairness Act is a U.S. federal law that protects consumers' rights to post honest reviews about a business's products or services. Key points:
- It makes "gag clauses" in contracts illegal.
- Businesses can't penalize customers for negative reviews.
- Applies to online reviews, social media posts, and other forms of consumer feedback.
The AC company is not honoring the guaranteed certification
Hello ****, could you please explain what you mean by "guaranteed certification"? It will help me provide more accurate legal information.
What is *% satisfaction refund guarantee
A *% satisfaction refund guarantee is a policy where a business promises to refund the full purchase price if a customer is not completely satisfied with the product or service. It's designed to build trust and reassure customers that they can purchase with confidence.
What if a company is delaying to refund for *% satisfaction guarantee refund
If a company is delaying a *% satisfaction guarantee refund, you can:
- File a complaint with New Jersey's Division of Consumer Affairs.
- Contact the Better Business Bureau.
- Consult with a local attorney for possible legal action.
AC company ignores Freon leak for * weeks
Hi ****, this seems like a serious issue. Can you tell me if you communicated this problem to the AC company, and if so, what was their response?
They did not fix the issue unless we will pay to fix while we have parts and labor guarantees.
Hi ****, in New Jersey, businesses are typically required to honor warranties and guarantees. If they're refusing to fix the issue without payment, despite your parts and labor guarantees, you might have grounds for a complaint or legal action. Have you considered consulting with a local attorney?
AC company is not fixing issues under warranty and causing health problems for the baby
I'm sorry to hear about that, ****. Did you notify the AC company about the health problems caused to your baby due to their negligence? It would be pertinent in a potential legal case.
AC company want me to sign the contract that said I won't post bad reviews about them. They won't refund if I don't sign it.
That's concerning, ****. Have you considered seeking advice from a local attorney? They can help you understand your rights and the legal options available to you under New Jersey law.