Unauthorized Account Creation Concerns

Summary

Bankers creating accounts without consent may involve unauthorized actions or fraud. Report the issue to the bank and file a complaint with the consumer financial protection bureau (cfpb). If unresolved, consult a consumer protection attorney for guidance.

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Marlena Brown
Got it—how can I assist you with your legal issue today, Marlena?
I opened an account with Wells Fargo and the banker made an additional account without my consent wusing a non wells fargo device and I ve had issues since. I lost money and time going to the bank and now my account is negitive
This situation could potentially involve unauthorized actions or fraud by the banker. You may want to:
- File a formal complaint with Wells Fargo by contacting their customer service or fraud department.
- Report the incident to the Consumer Financial Protection Bureau (CFPB) at consumerfinance.gov.
- Consider consulting a consumer protection attorney if the issue isn’t resolved.
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It looks like Marlena has already been connected with a local attorney regarding this issue. If there's anything else you'd like clarified or further assistance with, let me know!