Consumer Rights For Defective Products

Summary

Under Wisconsin law, sellers must not misrepresent product conditions. If a product is faulty, the seller must provide a refund, repair, or replacement. Guitar Centers refusal to replace a broken item at the same price could be a breach of consumer rights. Contact the Wisconsin Department of Agriculture, Trade and Consumer Protection for further assistance.

Full Conversation

I recently purchased a used item from guitar center the item came broken turns out they have * other units broken in the smae manner and one fuctioning unit but to get the funtioning unit they want * dollars more. Is this legal? Shouldnt they have to replace the unit at the same price
Hello ****, it's unfortunate you're facing this issue. To provide accurate information, could you please specify your location? Laws about consumer rights vary from place to place.
Wisconsin
Hello ****, under Wisconsin law:
- Sellers must not misrepresent the condition of a product.
- If a product is faulty, a seller must provide a refund, repair or replacement.
You could potentially argue that Guitar Center has breached your consumer rights. Consider reaching out to the Wisconsin Department of Agriculture, Trade and Consumer Protection for further help.
That is what I thought thank you
I'm glad I could help, ****. If you have any more questions or need further clarification about your consumer rights or any other legal matters, don't hesitate to reach out. Remember, we're here to help.