Vehicle Purchase Dispute Resolution

Summary

In Oregon, if you purchase a used car that breaks down shortly after, you may have recourse under implied warranties or the Unlawful Trade Practices Act (UTPA). These laws can help if the dealership sold you a defective vehicle. To resolve the issue out of court, contact the dealership, document all communications and repairs, send a formal demand letter, and consider mediation. You are within your rights to request a refund or replacement vehicle. If the car remains non-functional, and defects like missing engine mount bolts or wrong-sized fuses are present, these issues may strengthen your case. Consider consulting a local attorney for personalized advice.

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Kc
Hi Kc! How can I assist you with your legal issue today?
In oregon i bought a car about 40 days ago off a used car lot and it broke down a week ago and now we have replaced the starter the alternator the battery and we noticed that the dealershi ppl
It sounds like you're dealing with a problematic vehicle purchase. Oregon's "Lemon Law" typically applies to new vehicles, but you might have other options such as implied warranties or the Unlawful Trade Practices Act (UTPA).
- Implied Warranties: Even if not explicitly stated, used cars often come with an implied warranty that covers basic functionality.
- Unlawful Trade Practices Act (UTPA): If the dealership knowingly sold you a defective car, you might have grounds for a claim.
Would you like to explore connecting with a local lawyer to get more personalized assistance?
We would like to settle this out of court any ideas on how to go about doing that
Here are a few steps you can take to try and settle out of court:
- Contact the Dealership: Explain the issues and request a resolution, such as repairs, a replacement vehicle, or a refund.
- Document Everything: Keep records of all communications, repairs, and costs.
- Send a Formal Demand Letter: Clearly state your issues, desired resolution, and give a deadline for response.
- Mediation: Consider using a neutral third-party mediator to help negotiate a settlement.
Would you like more detailed information on any of these steps?
Are we within the laws to request a refund or different vehicle
Case Rating: *
Yes, you are within your rights to request a refund or a different vehicle. Here's a quick summary:
- Implied Warranties: Used cars come with an implied warranty of merchantability, meaning it should run as expected.
- Unlawful Trade Practices Act (UTPA): If the dealership knowingly sold you a defective vehicle, you could have grounds for a claim.
Have you already contacted the dealership and documented your communications?
It has been 40 days since we made the purchase
Case Rating: *
You are still within a reasonable timeframe to take action. Here are a few things you can consider:
- Contact the Dealership: Reiterate your issues and request a resolution.
- Document Everything: Keep a detailed record of all communications and repairs.
- Send a Formal Demand Letter: Clearly state your issues and desired resolution.
Have you already contacted the dealership to discuss these issues?
Can you write me a formal request for a refund or a different vehicle
Case Rating: *
Sure, here is a formal request letter for a refund or a different vehicle:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like to be connected to local lawyers who can better assist you with your case?
Can you include the * missing bolts in the engine mount and the wrong sized fuses innthe fuse pam
Case Rating: *
Sure, here's the revised formal request letter:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Can you include the state and statute of the merchants law
Case Rating: *
Here is the revised formal request letter that includes the state and statute of the merchants law:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
Under Oregon's Unlawful Trade Practices Act (ORS *.*), selling a vehicle with undisclosed defects constitutes an unlawful trade practice.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Can you inclde that the car is still broken down
Case Rating: *
Sure, here is the revised formal request letter:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car. The car is still broken down currently.
Under Oregon's Unlawful Trade Practices Act (ORS *.*), selling a vehicle with undisclosed defects constitutes an unlawful trade practice.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Can you save this conversation for me
Case Rating: *
I'm sorry, but I can't save our conversation. However, you can copy and paste the text to save it yourself. If you need further assistance or have any other questions, feel free to ask!