Dental Billing Dispute Resolution

Summary

In california, healthcare providers must inform patients about treatments and costs. If you feel misled, review any signed documents and contact the california dental board. Consider filing a complaint or pursuing small claims court for unresolved billing disputes. Consult a consumer protection attorney for guidance.

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Western Dental is invoicing me for $* where a large portion of that bill is for this gumx periodontal treatment I got suckered into without realizing. I was there for a cleaning and to check about a potentially cracked tooth. I didn't realize I would immediately get up s
It seems like you might be dealing with an issue related to informed consent. In California, healthcare providers must inform patients about the treatments and any associated costs. You might consider:
- Reviewing any paperwork you signed.
- Contacting Western Dental to discuss your concerns.
- Filing a complaint with the California Dental Board if necessary.
Did they provide you with any documentation explaining the treatment and costs before proceeding?
No documentation that I can remember. Just verbal. It's kind of a blur. I was pretty emotional and nervous about the whole situation with my tooth and didn't fully realize what I was signing up for at the time. I called them back within * hours to cancel and they wouldn't budge. Not even negotiate. I said the lab doesn't even have the mold of my teeth yet and they can cancel it, but they were rude and refused and wouldn't hear me out. I still haven't received any product but they are charging me and saying they will send it to collections soon. I haven't received any product.
It sounds like a frustrating situation. Here are some steps you might consider:
- Review California's consumer protection laws regarding verbal agreements and informed consent.
- Contact the California Dental Board to file a complaint.
- Consider sending a formal written dispute to Western Dental, outlining your concerns and request for cancellation.
- Consult with a consumer protection attorney for further assistance.
Would you like more information on any of these steps?
Consumer protection attorney sounds pricey and time consuming. I have sent them a detailed written dispute to corporate and got a rude call back where they refused to hear me out and just denied the refund or even a talk for negotiating a partial refund.
Case Rating: *
It's unfortunate that they are not cooperating. Here are some actions you might consider:
- File a complaint with the California Dental Board.
- Contact the Consumer Financial Protection Bureau.
- Consider small claims court for amounts under $*,*.
Would you like more information on any of these steps?