Summary
If a dealership has delayed repairing your vehicle for over six years, consider reviewing your contract, sending a demand letter, and filing a complaint with the North Carolina Attorney General’s Office or the Better Business Bureau. For claims up to $10,000, you can take the dealership to small claims court. Given the significant amount youve paid, consulting a consumer protection attorney may also be beneficial. Contact the North Carolina Department of Justice at (919) 716-6000 or visit www.Ncdoj.Gov for more information.Full Conversation
I took my vehicle to a dealership to have it fixed over 6yrs ago and they have not fixed it yet. what should I do next?
Hi ****! To provide you with the most accurate advice, could you please let me know your location? This will help me provide relevant information based on local laws and regulations.
North Carolina
Hi ****,
It sounds like you may need to address this issue legally due to the long delay. Here are some steps you can consider:
- **Review Contract:** Check any written agreements or contracts you have with the dealership.
- **Send a Demand Letter:** Request the completion of the repair or return of your vehicle.
- **File a Complaint:** Contact the North Carolina Attorney General’s Office or the Better Business Bureau.
- **Small Claims Court:** You may consider taking the dealership to small claims court.
Would you like information on how to file a complaint or more details on small claims court in North Carolina?
I have already given them over 10K
****, given the significant amount you've already paid, it may be wise to take more decisive action. You could consider the following:
- **Possible Fraud:** If you suspect fraud, you might want to report it to the North Carolina Department of Justice.
- **Consult an Attorney:** Given the amount involved, consulting with a consumer protection attorney could be beneficial.
Would you like more information on how to contact the North Carolina Department of Justice or steps to consult with an attorney?
yes and information on how to file a complaint or more details on small claims court in North Carolina
Filing a Complaint:
North Carolina Department of Justice
- **Phone:** (*) *-*
- **Website:** www.ncdoj.gov
- **Address:** * W Edenton St, Raleigh, NC *
Small Claims Court Process in North Carolina:
*. **Monetary Limit:** Claims up to $*,*.
*. **File a Complaint:** Obtain and complete a "Complaint for Money Owed" form from the Clerk of Court.
*. **Serve the Defendant:** Serve the dealership with the complaint using certified mail or a sheriff's deputy.
*. **Court Date:** Attend the hearing on the scheduled date.
Would you like details on how to obtain and complete the "Complaint for Money Owed" form?
yes
Yes
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