Damaged Pc Repair Options

Summary

You may have legal options for a damaged PC repair and unauthorized CPU replacement, including claims for breach of warranty, deceptive business practices, and damages. Since the company is based in Canada, consult a lawyer with expertise in international law and review the companys terms and conditions for dispute resolution. Seek personalized advice from a local attorney.

Full Conversation

I have a pc that was sent in for repairs last november or december * when I received my pc back in january the case was cracked and damaged they wanted me to send it back for another month,but being that I work from home I couldn't. I was checking my specifications in my pc and realized that they changed out my cpu without my knowledge and put in a lesser product without ever telling me. I reached out and asked them to please replace the cpu with the most current cpu available on market and they said no they will onlyput what I paid for what can I legally do about this
Hello ****, I'm sorry to hear about your situation. In New York, you may have a few legal options:
*. Pursue a claim for breach of warranty if the replacement part is not equivalent in kind and quality.
*. File a claim for deceptive business practices if they knowingly replaced with an inferior part.
*. File a claim for damages if the cracked case was due to their negligence.
Please consult with a local attorney for advice tailored to your situation.
the company is based in canada
Since the company is based in Canada, you may need to consider the following:
*. Consult with a lawyer who has expertise in international law.
*. You may need to pursue your claim in Canada.
*. Look into the company's terms and conditions for any dispute resolution clauses.
Remember to consult a local attorney for personalized advice.