Damaged Item Return Process

Could you please clarify if there was any agreement or policy in place with Mercari or the buyer about the condition of returned items? This will help me provide a more accurate response.

Thank you for the information. In Texas, you could:
- Contact Mercari customer service. They may be able to help if the buyer violated their return policy.
- If unsatisfied with Mercari's response, you may consider small claims court.
Remember to keep all evidence of the damaged item and any communication with the buyer.

In Texas, you can file a claim in small claims court in the county where the defendant resides. Here's how:
- File your case in the county court.
- Pay the filing fee.
- Notify the defendant.
- Attend the court hearing.
Remember to bring all your evidence.

To serve a court order to Mercari, you typically need to:
- Identify Mercari's registered agent for service of process
- Hire a process server or sheriff to deliver the court order
- Keep proof of service
Remember, this is general advice, you may want to consult with a legal professional.