Unjust Garage Charges Refund

Summary

Charging for services not rendered is generally considered fraudulent in West Virginia. Contact the garage for a refund. If refused, report to the West Virginia Attorney Generals Consumer Protection Division. You may also file a claim in small claims court. If the garage withheld your keys until payment, this could be considered extortion, and you should report it to the local police. Consulting an attorney may also be beneficial.

Full Conversation

I just have a question wondering if what happened is legal so i went to a garage for a alignment on my truck they looked said they cant fix it till i go get new ball joints that are * dollars there but they still made me pay for the alignment that they did not do can they charge me for a service that was not provided
Hello Chelsea, could you please provide your location so I can give you the most accurate information?
Kingwood wv
Hello Chelsea,
In West Virginia, charging for a service not rendered is generally considered fraudulent. Here are some steps:
*. Contact the garage and request a refund.
*. If they refuse, report to the West Virginia Attorney General's Consumer Protection Division.
*. File a claim in small claims court if necessary.
They already refused they wouldn't give my keys till i paid
Hello Chelsea,
In such a case, you can:
*. Reiterate your rights.
*. Report the issue to the local police as it may be considered extortion.
*. Contact the West Virginia Attorney General's Consumer Protection Division again.
*. Consult an attorney if needed.