Defective Product Refund Process

Summary

If you purchase a defective product, you can file a complaint with the Alberta Consumer Protection office or take the matter to Small Claims Court if the amount is under $50,000.

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this is the chat i had with the company help me win. Name1 - I bought this recently from the real canadian superstore. As per the instructions after bringing home I charged it for *-* hours. After charging I tried to use it but it didn't work. Let me k****w if you need anymore information hypergear - Hello name1
It seems like you've had quite a back-and-forth with HyperGear. Here are some potential steps you can take:
- Consumer Protection Act (Alberta): You can file a complaint with the Alberta Consumer Protection office. They handle disputes between consumers and businesses.
- Small Claims Court: If the amount is under $*,*, you might consider taking the matter to Small Claims Court in Alberta.
Would you like more information on filing a complaint or proceeding with small claims court?