Missing Items Moving Compensation

It sounds like you've taken some important steps already. Since you contacted the manager and reported the issue online, make sure you keep all correspondence and documentation related to the move and your complaint. If you don't get a satisfactory resolution, you might consider filing a complaint with the Better Business Bureau or Virginia's consumer protection office. Have you checked your moving contract for any specific claims procedures or limitations on liability?

Since your contract doesn't cover missing items, here are some additional steps you might consider:
- Document Everything: Keep detailed records of all communications and evidence of the missing items.
- File a Police Report: If theft is suspected, report it to the authorities.
- Review Insurance: Check if your homeowner's or renter's insurance covers the loss.
- Consider Legal Action: If unresolved, small claims court could be an option.
Have you thought about pursuing any of these additional steps?

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The laws in Virginia regarding missing items during a move primarily involve contract law and consumer protection. Here's some general information:
- Consumer Protection: You can file complaints with the Virginia Consumer Protection Office if you believe the company acted unfairly.
- Contract Law: Since your contract doesn't cover missing items, recovery might be difficult without specific terms.
- Legal Action: Small claims court is an option if you seek compensation for the loss.
Would you like more details about these options or information on small claims court?