Hotel Complaint Resolution Steps

Summary

If you experience overcharging and poor conditions at a hotel, document issues with photos and notes, and keep records of communications. Report to the Arkansas Department of Health and consider contacting the Arkansas Attorney Generals office or a consumer protection agency for further assistance.

Full Conversation

I am staying in a hotel and I have some compliants about it
Hi ****! What kind of complaints do you have about the hotel? This will help me provide you with the best legal information.
they are overcharging me and they are nasty rooms, stairways are nasty, hallways smell horrible,etc
Hi ****! I'm sorry to hear about your experience. To help you better, could you specify if you have already raised these issues with the hotel management?
yes but they see not to care so much about it
Case Rating: *
****, you may consider the following steps:
- Document all issues with photos and notes.
- Keep records of all communications with the hotel.
- Report the issues to the Arkansas Department of Health.
Have you considered contacting the Arkansas Attorney General's office or a consumer protection agency?
ok thank you
Case Rating: *
****, you can also consider contacting the Arkansas Attorney General's office or a consumer protection agency for further assistance. If you need any more information or guidance, feel free to ask!