Excessive Storage Late Fees

Summary

In Hawaii, storage rental late fees are capped at 8% of the monthly rent. Charging 17% violates state regulations. You can file a complaint with the Hawaii Department of Commerce and Consumer Affairs (DCCA) to address this issue. Include your rental agreement details, the excessive fee charged, and any supporting documents when drafting your complaint.

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My storage rental has charged me double the state cap % on late fee. Cap at *% they are charging *%
Linda, could you please tell me which state you are located in? This will help me provide more specific information regarding the laws that apply to your situation.
Hawaii
Linda, in Hawaii, the law limits late fees for storage rentals to *% of the monthly rent. Charging you *% is not compliant with state regulations.
You may consider contacting the Hawaii Department of Commerce and Consumer Affairs (DCCA) to file a complaint.
Would you like more information on how to proceed with this complaint?
Yes
Case Rating: *.
You can file a complaint with the Hawaii Department of Commerce and Consumer Affairs (DCCA). Here's their contact information:

Hawaii Department of Commerce and Consumer Affairs (DCCA)


Phone: (*) *-*
Website: www.dcca.hawaii.gov

Would you like information on how to draft the complaint or any other assistance?
Yes
Linda, when drafting your complaint to the Hawaii Department of Commerce and Consumer Affairs (DCCA), include:
- Your name and contact information.
- Details of your storage rental agreement.
- The specific late fee charged and how it exceeds the *% state cap.
- Any supporting documents like receipts or communication with the storage company.
Would you like a template for drafting the complaint?
Yes please
Linda, here's a template to help you draft your complaint:
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[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
Hawaii Department of Commerce and Consumer Affairs (DCCA)
[Address]
[City, State, ZIP Code]
Subject: Complaint Regarding Excessive Late Fees Charged by [Storage Rental Company Name]
Dear Sir/Madam,
I am writing to formally lodge a complaint against [Storage Rental Company Name] for charging excessive late fees on my storage rental account. Below are the details of my complaint:
*. Storage Rental Agreement Details:
- Agreement Date: [Date]
- Monthly Rent: $[Amount]
*. Late Fee Issue:
- State Cap on Late Fees: *%
- Charged Late Fee: *%
- Date(s) Charged: [Date(s)]

*. Supporting Documents:
- Copy of my rental agreement
- Receipts showing the charged late fees
- Communication with the storage company regarding the issue
I kindly request the DCCA to investigate this matter and ensure that the storage company complies with the statelaw regarding late fees. I am available for any further information or documents needed to support my complaint.
Thank you for your attention to this matter.
Sincerely,
[Your Name]
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Would you need any further assistance with this template or anything else?