Online Purchase Dispute Resolution

Summary

If you havent received a product you paid for, you may have a breach of contract case. Document communications and consider filing a complaint with the Utah Division of Consumer Protection. Dispute the charge with your bank or credit card company for a potential refund.

Full Conversation

My name is bauer
Hi Bauer! How can I assist you with your legal issue today?
If I give you a situation can you tell me if I have grounds to sue?
Sure, Bauer! I'd be happy to help you figure out if you have grounds to sue. Please share the details of your situation, and I'll provide information based on the legal context in Utah.
Okay I ordered a hoodie off of a website I found on Instagram. I was supposed to get a confirmation email or text and never did. I emailed the company and they said “the order take *-* business days to be delivered after it is shipped.” That time has since passed and I’ve emailed the company twice with no response either time. Can I sue them?
Hey Bauer! Here's some general guidance regarding your situation in Utah:
- If you haven't received the product you paid for, you might have a case for breach of contract.
- Document all communication with the company, including emails and order details.
- Consider filing a complaint with the Utah Division of Consumer Protection.
Have you tried disputing the charge with your bank or credit card company?
I haven’t no. Is getting a refund from my bank something I should try?
Case Rating: *
Yes, disputing the charge with your bank or credit card company is a good idea. They often have procedures for handling transactions where goods weren't delivered. Make sure to provide all documentation related to the purchase and your attempts to contact the company.