Selling Silver Flatware Recourse

Summary

North Carolina law requires pawnbrokers to provide a signed written contract for every transaction. If they didnt, you may have rights under the NC Pawnbrokers Modernization Act. A complaint can be filed with the NC Department of Justice. Consult a local attorney for personalized advice.

Full Conversation

I'm * and my son tells me I made a mistake. I needed money to repair my old car. Decided to sell sterling silver flatware. I didn't know what to expect. Looked up facet jewelry in bbb to see if they were bbb. Went there to sell silver. They advised me that my international mademoiselle sterling was not pure but only *% silver with other metals and worth $.* per oz. I needed my only transportation and sold it to them for total of $*.*. they said they don't give receipts. Do I have any recourse or is it a loss. I should have gotten enough to fix my car. I saved this silver over 50 years.
Hello ****, I'm sorry to hear about your situation. To provide you with the most accurate information, could you please tell me in which state this occurred?
Gastonia North Carolina
I'm sorry to hear about your situation, ****. Here's some general information:
*. North Carolina law requires pawnbrokers to provide a signed written contract for every transaction.
*. If they didn't, you may have rights under the NC Pawnbrokers Modernization Act.
*. A complaint can be filed with the NC Department of Justice.
Please consult a local attorney for personalized advice.
I've tried to call legal aid but left in hold an hour then call disconnects
I understand your frustration, ****. If calling legal aid is not working, you can try submitting your complaint online to the NC Department of Justice. This can be done via their website. You can also reach out to local law schools for pro-bono legal advice.
The facet jewelry store told me they could only give me a limited receipt without much detail. Is that all they have to do since they lied about price of silver
As per North Carolina law:
*. All pawnbrokers must provide a detailed, signed written contract for every transaction.
*. If facet jewelry store did not, they could be violating the NC Pawnbrokers Modernization Act.
*. Their failure to provide accurate pricing could also be an issue.
Consult with a local attorney for specific advice.
Thanks bye
You're welcome, ****. Don't hesitate to return if you have more questions. Take care.