Summary
Repeated contact by debt collectors in Victoria, even with call blocking, can be harassment under Australian Consumer Law and ACCC guidelines. If debt collectors send personal information via text, it may breach privacy regulations. Report such issues to the Australian Information Commissioner and contact Consumer Affairs Victoria for guidance. Consider discussing concerns directly with the debt collection agency.Full Conversation
And what about sending personal information to phone that they dont know is secured
It's important to protect your personal information, especially when dealing with debt collectors. Here are some tips:
- Avoid sharing sensitive information like your full name, address, or financial details over unsecured phone lines.
- Verify the identity of the caller before providing any personal information.
- If you feel uncomfortable, request communication via mail or email instead.
Have you considered these options when dealing with debt collectors?
Im talking about them displaying personal information in texts to me
If debt collectors are sending your personal information via text, it may breach privacy regulations. Here are some steps you can consider:
- Ensure your phone settings block unknown numbers.
- Report the issue to the Australian Information Commissioner if privacy laws are violated.
- Contact the debt collection agency directly to address your concerns.
Have you taken any steps to report or address this issue with the debt collectors?
So them sending amounts and bank information in text
Case Rating: *
If debt collectors are sending sensitive information like bank details via text, it could be a breach of privacy laws.
- Check your phone security settings.
- Report the issue to the Australian Information Commissioner.
- Contact the debt collection agency to discuss your concerns.
Have you tried any of these steps yet?
So like your former anz you can pay as little as $*
Case Rating: *
It sounds like you're dealing with a challenging situation involving debt collectors. Sending sensitive information via text can indeed be concerning.
Have you considered reaching out to the Australian Information Commissioner or Consumer Affairs Victoria to report the privacy breach?
Im asking if its a breach of privacy
Case Rating: *
It seems like there might be a potential breach of privacy if debt collectors are sending sensitive information like bank details via text. Here are some steps you should consider:
- Report the issue to the Australian Information Commissioner.
- Contact Consumer Affairs Victoria for guidance.
- Discuss the concerns directly with the debt collection agency.
Have you taken any of these steps yet?