University Refund Dispute Resolution

Summary

If a university in Bangalore refuses a refund despite the prospectus stating otherwise, review all related documents and communications. Draft a legal notice referencing the prospectus and demand the refund. If unresolved, file a complaint with the consumer forum in Bangalore. Consider consulting a lawyer for further assistance.

Full Conversation

i have withdrawn my admission in a university.I paid an amount of * for seat blocking.But the university is refusing to refund my amount what should i do now?
Hey Nikhil! In Maharashtra, you can consider the following steps:
- Check the admission agreement or refund policy of the university.
- If the policy allows for a refund, gather all relevant documents and communicate with the university.
- If the issue persists, you can approach the consumer forum for assistance.
Did the university provide you with any written refund policy during admission?
no
Hey Nikhil! Since there is no written refund policy, consider these steps:
- Gather all communication regarding the admission and payment.
- Write a formal request to the university for a refund, mentioning the lack of refund policy.
- If unresolved, file a complaint with the consumer forum in Maharashtra.
Do you need guidance on how to file a complaint?
but i live in bangalore
Case Rating: *
Hey Nikhil! Since you are in Bangalore, you can take the following steps:
- Review any communication or documents related to the admission and payment.
- Write a formal request to the university for a refund.
- If unresolved, file a complaint with the consumer forum in Bangalore.
Would you like guidance on how to file a complaint?
yes,please
Case Rating: *
Hey Nikhil! To file a complaint with the consumer forum in Bangalore, follow these steps:
- Gather all documents and communication related to the admission and payment.
- Visit the consumer forum website for Bangalore and fill out the complaint form.
- Attach all relevant documents and submit the form.
Would you like assistance with any specific part of the complaint process?
but the university did not provide me an admission withdrawl form.They said me to send a mail to a mail id
Case Rating: *
Hey Nikhil! Since the university asked you to send an email for your withdrawal, make sure to keep a copy of the email and any response you receive. This can be used as evidence when filing a complaint. Would you need more guidance on drafting the email or any other part of the process?
The university is refusing my refund. is there any law for the universities to refuse the refund
Case Rating: *
In Maharashtra, universities might have their own refund policies, often stated in their admission agreements. If no specific policy was provided, they may still rely on internal guidelines. Here's what you can do:
- Check for any relevant communications or policies regarding refunds.
- You can file a complaint with the consumer forum if you believe the refusal is unjust.
Need more guidance on this?
they are like you can do whatever but you will be refunded
Case Rating: *
Hey Nikhil! Since the university assured a refund verbally but is now refusing, consider these steps:
- Keep records of all communications with the university, including emails and verbal assurances.
- Draft a legal notice to the university demanding the refund.
- If unresolved, approach the consumer forum or consult a lawyer for assistance.
Would you like more details on drafting the legal notice?
the counselling people didnt mention about the refund but the university prospectus says it has refund
Case Rating: *
Hey Nikhil! Since the university prospectus mentions a refund, you can take these steps:
- Reference the prospectus in your communication with the university.
- Draft a detailed legal notice demanding the refund.
- Consider consulting a consumer forum or lawyer for further action.
Would you like more details on drafting the legal notice or any more support in this process?