Consumer Rights In Wisconsin

Summary

In Wisconsin, consumers have the right to a refund if a seller fails to deliver a product as agreed. You can file a complaint with the Wisconsin Department of Agriculture, Trade, and Consumer Protection (DATCP) for unfair business practices. Online marketplaces like Mercari must ensure sellers follow fair practices and provide clear refund policies. Check Mercaris terms of service for specific policies on cancellations and refunds. If you wish to pursue the product instead of a refund, consider drafting a demand letter to request the product at the original price.

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Wisconsin
In Wisconsin, there are consumer protection laws that might help you in this situation.
- The Wisconsin Department of Agriculture, Trade, and Consumer Protection (DATCP) handles consumer complaints.
- You may have grounds to file a complaint if you believe the seller engaged in unfair business practices.
Would you like information on how to file a complaint with DATCP?
No what responsibility does the website have
In general, online marketplaces like Mercari are required to:
- Ensure sellers adhere to fair business practices.
- Provide clear refund and cancellation policies.
- Offer customer support for dispute resolution.
Mercari's specific responsibilities can be found in their terms of service and user agreement. Would you like help locating these documents or any additional information?
Yes
Mercari's terms of service and user agreement typically outline their responsibilities and the process for dispute resolution. You can find these documents on Mercari's website under the "Help Center" or "Terms of Service" sections.
Would you like guidance on how to navigate these documents or any specific information you are looking for?
No what legal rights do I have
In Wisconsin, you have certain legal rights as a consumer. Here are some key points:
- You have the right to a refund if the seller fails to deliver the product as agreed.
- You may file a complaint with the Wisconsin Department of Agriculture, Trade, and Consumer Protection (DATCP) if you believe the seller engaged in unfair business practices.
- You can also check Mercari's terms of service for specific policies regarding cancellations and refunds.
Would you like more information on how to file a complaint with DATCP?
No can you write me a demand letter I don't want my money back I want the product I can no longer afford to get one now because the prices have doubled since I first purchased it
Sure, here's a draft of a demand letter for you:
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
Mercari, Inc.
[Address of Mercari]
[City, State, ZIP Code]
Subject: Demand for Delivery of Purchased Product
Dear Mercari Customer Service,
I am writing to formally request the delivery of the product I purchased through your platform on [Purchase Date]. My order, identified by order number [Order Number], was canceled by the seller with the reason that they were holding it for someone else.
Despite the promised refund, the price of the product has since doubled, making it financially impossible for me to purchase it again. This situation has caused significant disappointment, especially for my child who was eagerly anticipating this product.
As a consumer in Wisconsin, I am protected under state consumer protection laws. I demand that Mercari fulfill its obligation by ensuring the delivery of the product at the original purchase price. Failure to comply may result in further action, including filing a complaint with the Wisconsin Department of Agriculture, Trade, and Consumer Protection (DATCP) and seeking legal remedies.
I look forward to your prompt responseand resolution of this matter within 14 days from the date of this letter.
Sincerely,
[Your Name]
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If you need further assistance or have any additional questions, feel free to ask!
Charlie
Hey Charlie! How can I assist you with your legal issue today?
Hi! I appreciate anything you can try to help with. I am in new york state (not nyc) and am having a severe issue with upstairs neighbours making extreme noise. It is constant through the day and night, including stomping, full volume scream singing and hours of bongos being hit against the floor
Hey Charlie! That sounds really frustrating. Have you already tried speaking to your neighbors or the landlord about the noise issue?
I have spoken to the neighbours * times myself, had to call police * times and mentioned to apartment complex manager. They shake our walls even! If we use our sink at all they blast music. They are causing such extreme emotional duress to my husband he nearly has gone to hospital.
I'm really sorry to hear that, Charlie. Have you documented these incidents, like keeping a log of dates and times when the noise occurs, or any police reports? This information can be helpful if you need to take further action.
I plan on speaking to management again on monday but otherwise am not sure what to do
Case Rating: *
That sounds incredibly stressful. Here are some steps you can take:
- Continue documenting all incidents with dates and times.
- Request written responses from your landlord or management.
- Consider mediation services.
- Check local noise ordinances.
Would you like more detailed information on any of these steps?
Yes i am trying to log things. I have some recordings of the noise as well as the times and dates of my police calls
Case Rating: *
It's great that you're documenting everything. Here are a few more tips:
- Keep copies of all communications with the landlord.
- Reach out to local tenant rights organizations for assistance.
- Look into filing a formal complaint with the New York State Division of Housing and Community Renewal.
Would you like more detailed information on any specific step?
Would you be able to help me find how to contact local tenant rights organization? I am in orange county ny.
Case Rating: *
Hi Charlie! Here are some local tenant rights organizations you can contact in Orange County, NY:
- Hudson Valley Justice Center
Website: [hvjc.org](https://hvjc.org)
Phone: (*) *-*
- Legal Services of the Hudson Valley
Website: [lshv.org](https://lshv.org)
Phone: (*) *-*
These organizations should be able to provide you with further assistance and guidance regarding your tenant rights.
Thank you!
Case Rating: *
You're welcome, Charlie! If you need any further guidance or assistance, feel free to reach out. Good luck with your situation!
I am grateful for the assistance. I will definitely be back and would reccomend this to anyone who may need it. Thanks
Case Rating: *
I'm glad you found the information useful, Charlie! If you need further assistance in the future, don't hesitate to reach out. Good luck with your situation!
Is there any specific things i should look into regarding the fact they are not just a nusience from being loud but causing serious mental health duress? I will soon be also having my extremely mentally ill mother coming home from hospital who has and will be driven into paranoid delusions from this. Her medical team agrees this had a real influence into her having a psychotic break where she nearly ended her life a few months ago
Case Rating: *
This sounds like a significant issue affecting your mental health and living conditions. Would you like to be connected to local lawyers who can better assist you with your case?
Can you give me a bit more information about the issue?