TRY ME!
Tax Service Billing Dispute
Summary
If H&R Block began work on your taxes before you canceled, they might charge for completed tasks. Without documentation, disputing charges is possible. Contact them for clarification and request documentation. If unresolved, consider filing a complaint with consumer protection agencies.Full Conversation
I told H&R Block to file my taxes but a few hours later changed my mind and told them not to. Can they still bill me for any work they might have done ?
Hey ****! Generally, if H&R Block started working on your taxes before you informed them to stop, they may charge you for the work completed up to that point. It's best to check the terms of service you agreed to or contact them directly for clarification.
I don't think they did much if anything.
Hi ****! It's important to check the specific terms of your agreement with H&R Block. Generally, if they didn't do significant work, they might not charge you much. However, contacting them directly will give you a clearer answer. Do you have any documentation or receipts from them?
None
Case Rating: *
****, if you don't have any documentation or receipts, it's crucial to reach out to H&R Block directly to clarify the situation. They can provide specific information on whether any charges will apply based on the work done.
****, if you don't have any documentation or receipts, it's crucial to reach out to H&R Block directly to clarify the situation. They can provide specific information on whether any charges will apply based on the work done.
What if refuse to pay because I believe they really didn't do anything
Case Rating: *
****, if you refuse to pay, they may send the bill to collections, which could impact your credit score. It's best to communicate with H&R Block directly to resolve the issue and avoid any potential negative consequences. Have you had any prior issues with their services?
****, if you refuse to pay, they may send the bill to collections, which could impact your credit score. It's best to communicate with H&R Block directly to resolve the issue and avoid any potential negative consequences. Have you had any prior issues with their services?
No but many others online complain about them and say if the didn't file your return you don't owe them anything
Case Rating: *
****, it might be helpful to document your communication with H&R Block. If you believe they didn't do any work, you can dispute the charges. However, it's important to address this directly with them to avoid any potential credit issues. Would you like more information on how to dispute a charge?
****, it might be helpful to document your communication with H&R Block. If you believe they didn't do any work, you can dispute the charges. However, it's important to address this directly with them to avoid any potential credit issues. Would you like more information on how to dispute a charge?
yes
Case Rating: *
To dispute a charge, you can follow these steps:
- Contact H&R Block: Explain the situation and your belief that no significant work was done.
- Gather Evidence: Keep records of all communications.
- Dispute the Charge: If they still insist on billing you, you can file a formal dispute.
Would you like to know how to file a formal dispute?
To dispute a charge, you can follow these steps:
- Contact H&R Block: Explain the situation and your belief that no significant work was done.
- Gather Evidence: Keep records of all communications.
- Dispute the Charge: If they still insist on billing you, you can file a formal dispute.
Would you like to know how to file a formal dispute?
yes
Case Rating: *
To file a formal dispute, follow these steps:
- Contact H&R Block: Explain your case clearly and request a detailed invoice.
- Document Everything: Keep records of all your communications.
- Submit a Formal Dispute: Write a dispute letter to H&R Block and, if necessary, to your credit card company.
Would you need assistance with any other legal information?
To file a formal dispute, follow these steps:
- Contact H&R Block: Explain your case clearly and request a detailed invoice.
- Document Everything: Keep records of all your communications.
- Submit a Formal Dispute: Write a dispute letter to H&R Block and, if necessary, to your credit card company.
Would you need assistance with any other legal information?
I don't use credit cards so I don
Case Rating: *
Hey ****! Since you don't use credit cards, you can skip the step involving the credit card company. Focus on contacting H&R Block directly, documenting everything, and submitting a formal dispute if necessary.
Would you like more details on how to write a dispute letter?
Hey ****! Since you don't use credit cards, you can skip the step involving the credit card company. Focus on contacting H&R Block directly, documenting everything, and submitting a formal dispute if necessary.
Would you like more details on how to write a dispute letter?
Do I call customer complaints at H&R
Case Rating: *
Hey ****! Yes, you can call customer complaints at H&R Block to start resolving your issue. Make sure to explain your situation clearly and request detailed information about any charges they may apply.
Do you need more details on how to write a formal dispute letter?
Hey ****! Yes, you can call customer complaints at H&R Block to start resolving your issue. Make sure to explain your situation clearly and request detailed information about any charges they may apply.
Do you need more details on how to write a formal dispute letter?
yes
Case Rating: *
Hey ****!
When writing a formal dispute letter, follow these steps:
- Introduction: State your name, account number, and the reason for the letter.
- Detail Your Dispute: Describe the situation clearly and why you believe the charge is incorrect.
- Request Resolution: Ask for a specific resolution, such as a waiver of charges.
- Include Documentation: Attach copies of any supporting documents.
Would you like to know anything else?
Hey ****!
When writing a formal dispute letter, follow these steps:
- Introduction: State your name, account number, and the reason for the letter.
- Detail Your Dispute: Describe the situation clearly and why you believe the charge is incorrect.
- Request Resolution: Ask for a specific resolution, such as a waiver of charges.
- Include Documentation: Attach copies of any supporting documents.
Would you like to know anything else?
well I never got an account number from H&R so they could not have done much work
Case Rating: *
Hey ****! Since you never received an account number, it might be easier for you to argue that H&R Block didn't do significant work. Make sure to mention this in your communication with them. If you need more help with your dispute or any other legal information, feel free to ask!
Hey ****! Since you never received an account number, it might be easier for you to argue that H&R Block didn't do significant work. Make sure to mention this in your communication with them. If you need more help with your dispute or any other legal information, feel free to ask!
Like I said they never gave me any documentation at all and generally did not respond to my email.
Case Rating: *
Hey ****! It sounds like a frustrating situation. Since H&R Block has not provided you with any documentation or responded to your emails, you should document all your attempts to contact them and continue to try to resolve the issue directly with them. If they still don’t respond, you might consider filing a complaint with consumer protection agencies or seeking legal advice.
Would you like more details on how to file a complaint with consumer protection agencies?
Hey ****! It sounds like a frustrating situation. Since H&R Block has not provided you with any documentation or responded to your emails, you should document all your attempts to contact them and continue to try to resolve the issue directly with them. If they still don’t respond, you might consider filing a complaint with consumer protection agencies or seeking legal advice.
Would you like more details on how to file a complaint with consumer protection agencies?
No I will call H&R complaints. If they reallly did some honest work on my file, where is the documentation ?
Case Rating: *
Hey ****! It sounds like the best course of action is to call H&R complaints and request documentation of the work they claim to have done. Without proper documentation, it would be difficult for them to justify any charges. If you have any more questions or need further assistance, feel free to ask!
Hey ****! It sounds like the best course of action is to call H&R complaints and request documentation of the work they claim to have done. Without proper documentation, it would be difficult for them to justify any charges. If you have any more questions or need further assistance, feel free to ask!
Well they could just make stuff up as they go along, but at this point since I have no documentation of what they supposedly did, I'm not paying them anything
Case Rating: *
Hey ****! Since you haven't received any documentation from H&R Block, it's reasonable to question the charges. If they can't provide evidence of the work done, it's unlikely they can justify billing you. Keep all communications documented. If you need any more assistance or have further questions, feel free to ask!
Hey ****! Since you haven't received any documentation from H&R Block, it's reasonable to question the charges. If they can't provide evidence of the work done, it's unlikely they can justify billing you. Keep all communications documented. If you need any more assistance or have further questions, feel free to ask!
I gather the documentation from them has to be physically mailed to me ?
Case Rating: *
Hey ****! It's possible that H&R Block might need to mail you the documentation, but they could also send it via email. You should request the documentation and specify how you would like to receive it. Is there anything else you need assistance with?
Hey ****! It's possible that H&R Block might need to mail you the documentation, but they could also send it via email. You should request the documentation and specify how you would like to receive it. Is there anything else you need assistance with?
If they say I owe them money I would think they would have to send me a letter in the mail
Case Rating: *
Hey ****! Yes, if H&R Block claims you owe them money, they should provide you with an itemized bill or invoice, either by mail or email, detailing the work they have done and the charges. Always request documentation to review the charges before making any payments.
Would you like any more information on this issue?
Hey ****! Yes, if H&R Block claims you owe them money, they should provide you with an itemized bill or invoice, either by mail or email, detailing the work they have done and the charges. Always request documentation to review the charges before making any payments.
Would you like any more information on this issue?
I would think mail is more formal than email. Email can go missing
Case Rating: *
Hey ****! Yes, mail is generally considered more formal and secure than email for important communications. Make sure to request that they mail you any necessary documentation to avoid any potential issues with lost emails. If you need further assistance, feel free to ask!
Hey ****! Yes, mail is generally considered more formal and secure than email for important communications. Make sure to request that they mail you any necessary documentation to avoid any potential issues with lost emails. If you need further assistance, feel free to ask!
I don't feel like communicating with them via email. Wouldn't I be better to wait for a letter in the mail ?
Case Rating: *
Hey ****! Waiting for a letter in the mail can be more formal and secure. However, it might delay the resolution. It's best to request that any documentation be mailed to you while also documenting your request. Do you have any other questions or need more assistance?
Hey ****! Waiting for a letter in the mail can be more formal and secure. However, it might delay the resolution. It's best to request that any documentation be mailed to you while also documenting your request. Do you have any other questions or need more assistance?
I think it best to wait for a letter in the mail. Would you agree ?
Case Rating: *
Waiting for a letter in the mail can be a reasonable approach, as it is more formal. However, it might delay the resolution. Document your request for mailed documentation and keep records of all your attempts to communicate with H&R Block.
Is there any other aspect of this issue you need assistance with?
Waiting for a letter in the mail can be a reasonable approach, as it is more formal. However, it might delay the resolution. Document your request for mailed documentation and keep records of all your attempts to communicate with H&R Block.
Is there any other aspect of this issue you need assistance with?
I don't trust H&R. That is why I don't want email communication with them
Case Rating: *
Hey ****! Waiting for a physical letter can be a good idea for more formal documentation. If you still don't receive any response or documentation, you may want to contact consumer protection agencies or seek legal advice. If you have any other questions or need more assistance, feel free to ask!
Hey ****! Waiting for a physical letter can be a good idea for more formal documentation. If you still don't receive any response or documentation, you may want to contact consumer protection agencies or seek legal advice. If you have any other questions or need more assistance, feel free to ask!
Well I assume if they send the bill to a debt collector they are obligated to let me know by way of a formal letter
Case Rating: *
****, if H&R Block sends your bill to a debt collector, they are typically required to notify you in writing. This notification should include information about the debt and your rights. If you have further questions or need more assistance, feel free to ask!
****, if H&R Block sends your bill to a debt collector, they are typically required to notify you in writing. This notification should include information about the debt and your rights. If you have further questions or need more assistance, feel free to ask!
Maybe I should call H&R complaints now, to let them know what might be happening ?
Case Rating: *
Hey ****! Yes, calling H&R complaints to clarify the situation and request documentation is a good step. Make sure to document your call and any information they provide. If you need any more assistance or have further questions, feel free to ask!
Hey ****! Yes, calling H&R complaints to clarify the situation and request documentation is a good step. Make sure to document your call and any information they provide. If you need any more assistance or have further questions, feel free to ask!
No that's fine for now
Case Rating: *
****, it sounds like you have a good plan in place. Calling H&R complaints and documenting your communication is a smart approach. If you need further assistance or have more questions in the future, feel free to reach out. Best of luck!
****, it sounds like you have a good plan in place. Calling H&R complaints and documenting your communication is a smart approach. If you need further assistance or have more questions in the future, feel free to reach out. Best of luck!
Start a new chat