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Home Security Dispute Resolution
Summary
If you were charged $2000 after canceling a no-contract home security service, consider requesting call recordings as evidence. In Texas, you can file a complaint with the Texas Attorney Generals Office and pursue a small claims court case for disputes up to $20,000. Compensation for frustration and missed work is typically harder to claim, but you can highlight specific financial losses. Gather all relevant documents, fill out necessary forms, and submit your claim to the court. Consider consulting a consumer protection lawyer for further legal action.Full Conversation
I bought a house and tried to reactivate fully paid off home security. The technician said I would be on no contract, then I wasn't happy with service so I cancelled and the representative said I would not be charged any further, then they charged me $*
Hey ****! That sounds frustrating. Did you receive any written confirmation or terms regarding the no-contract agreement when the technician reactivated your home security service?
No
Hey ****! Sorry to hear about your situation. Did you have any written or email communication with the company regarding the cancellation and the assurance that there would be no further charges? This could be helpful in resolving the issue.
Not written but their call line is recorded
Case Rating: *
Hey ****! Thanks for sharing the details. Since the call line is recorded, you may want to request a copy of the call recording from the company as evidence. Also, you can file a complaint with the California Department of Consumer Affairs if the company doesn't resolve the issue. Would you like more information on how to proceed with this?
Hey ****! Thanks for sharing the details. Since the call line is recorded, you may want to request a copy of the call recording from the company as evidence. Also, you can file a complaint with the California Department of Consumer Affairs if the company doesn't resolve the issue. Would you like more information on how to proceed with this?
Yes
Case Rating: *
To proceed with your complaint, you can take the following steps:
- Request a copy of the call recording from the company.
- File a complaint with the California Department of Consumer Affairs.
Would you like more detailed instructions on how to file a complaint?
To proceed with your complaint, you can take the following steps:
- Request a copy of the call recording from the company.
- File a complaint with the California Department of Consumer Affairs.
Would you like more detailed instructions on how to file a complaint?
They said I'd need to supeona them
Case Rating: *
Hey ****! Since they mentioned you need to subpoena them, you might want to consider small claims court for this issue. In California, small claims court can handle disputes up to $*,* without requiring a lawyer.
Would you like some guidance on how to file a small claims case?
Hey ****! Since they mentioned you need to subpoena them, you might want to consider small claims court for this issue. In California, small claims court can handle disputes up to $*,* without requiring a lawyer.
Would you like some guidance on how to file a small claims case?
In Texas
Case Rating: *
Hey ****! Thanks for clarifying. In Texas, you can indeed take your case to small claims court for disputes up to $*,*.
Would you like guidance on how to file a small claims case in Texas?
Hey ****! Thanks for clarifying. In Texas, you can indeed take your case to small claims court for disputes up to $*,*.
Would you like guidance on how to file a small claims case in Texas?
Do I have a case
Case Rating: *
Based on the information provided, it seems like you have a potential case, particularly if the recordings confirm the no-contract agreement and cancellation assurance. Filing in small claims court could be a viable option since the dispute amount is $*, and Texas allows claims up to $*,*.
Would you like guidance on how to file a small claims case in Texas?
Based on the information provided, it seems like you have a potential case, particularly if the recordings confirm the no-contract agreement and cancellation assurance. Filing in small claims court could be a viable option since the dispute amount is $*, and Texas allows claims up to $*,*.
Would you like guidance on how to file a small claims case in Texas?
Can I get more than *$ for all the frustration and missed work
Case Rating: *
In small claims court, you can generally only claim the amount you're owed plus any additional costs directly related to the dispute, such as court fees. Compensation for frustration and missed work is typically harder to claim without specific legal grounds.
However, you may want to highlight any specific financial losses due to missed work when presenting your case.
Would you like more information on how to file your small claims case?
In small claims court, you can generally only claim the amount you're owed plus any additional costs directly related to the dispute, such as court fees. Compensation for frustration and missed work is typically harder to claim without specific legal grounds.
However, you may want to highlight any specific financial losses due to missed work when presenting your case.
Would you like more information on how to file your small claims case?
Yes
Case Rating: *
To file a small claims case in Texas, follow these steps:
*. Gather Evidence: Collect all relevant documents, including any communication with the company.
*. Fill Out Forms: Obtain and fill out the necessary forms from your local small claims court.
*. File the Claim: Submit your forms to the court and pay the filing fee.
*. Serve the Defendant: Ensure the company receives a copy of your claim.
*. Attend the Hearing: Present your case and evidence in court.
Would you like more detailed guidance on any specific step?
To file a small claims case in Texas, follow these steps:
*. Gather Evidence: Collect all relevant documents, including any communication with the company.
*. Fill Out Forms: Obtain and fill out the necessary forms from your local small claims court.
*. File the Claim: Submit your forms to the court and pay the filing fee.
*. Serve the Defendant: Ensure the company receives a copy of your claim.
*. Attend the Hearing: Present your case and evidence in court.
Would you like more detailed guidance on any specific step?
How do I charge them with consumer fraud
Case Rating: *
To address consumer fraud, consider the following steps:
- Document Everything: Collect all communication, including call recordings and any evidence of the no-contract agreement.
- File a Complaint: Submit a complaint to the Texas Attorney General's Office.
- Consult Legal Advice: Consider consulting a consumer protection lawyer for more specific legal action.
Would you like more detailed guidance on any specific step?
To address consumer fraud, consider the following steps:
- Document Everything: Collect all communication, including call recordings and any evidence of the no-contract agreement.
- File a Complaint: Submit a complaint to the Texas Attorney General's Office.
- Consult Legal Advice: Consider consulting a consumer protection lawyer for more specific legal action.
Would you like more detailed guidance on any specific step?
File complaint
Case Rating: *
To file a complaint with the Texas Attorney General's Office for consumer fraud, follow these steps:
*. Collect Evidence: Gather all communication, call recordings, and any evidence of the no-contract agreement.
*. Submit a Complaint: Visit the Texas Attorney General's website and fill out the consumer complaint form.
Would you like more detailed instructions on how to submit the complaint?
To file a complaint with the Texas Attorney General's Office for consumer fraud, follow these steps:
*. Collect Evidence: Gather all communication, call recordings, and any evidence of the no-contract agreement.
*. Submit a Complaint: Visit the Texas Attorney General's website and fill out the consumer complaint form.
Would you like more detailed instructions on how to submit the complaint?
Does this go anywhere
Case Rating: *
Based on the information provided, your case seems to have a potential for resolution, especially if you can obtain the call recordings as evidence. Filing a complaint with the Texas Attorney General's Office and considering small claims court are appropriate steps.
Since it's not immediately clear if this case is strong enough for a high-value lawyer referral, I'd suggest following through with the small claims process and the complaint to the Attorney General.
Would you like more detailed instructions on how to submit the complaint to the Texas Attorney General's Office?
Based on the information provided, your case seems to have a potential for resolution, especially if you can obtain the call recordings as evidence. Filing a complaint with the Texas Attorney General's Office and considering small claims court are appropriate steps.
Since it's not immediately clear if this case is strong enough for a high-value lawyer referral, I'd suggest following through with the small claims process and the complaint to the Attorney General.
Would you like more detailed instructions on how to submit the complaint to the Texas Attorney General's Office?
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