Gym Membership Cancellation Dispute

Summary

If you canceled your gym membership within the allowed period but the gym continues to charge you, review your contract for cancellation terms and gather any evidence of your cancellation attempt. Consider sending a written cancellation request via certified mail for proof. Dispute unauthorized charges with your credit card company and contact New Jersey Consumer Affairs for guidance. Misrepresentation by the gym employee could strengthen your case if it led to financial harm. Consulting a lawyer may help explore legal actions for misrepresentation.

Full Conversation

No, I didn't receive any paperwork.
It sounds like a frustrating situation! Here are some steps you can consider:
- Contract Review: Check your gym contract for specific cancellation policies and requirements.
- Documentation: Collect any evidence of your communication with the gym, like phone call records and emails.
- Certified Mail: Send another cancellation request via certified mail to create proof.
- Credit Card Dispute: Inform your credit card company about unauthorized charges and dispute them.
- Consumer Affairs: Reach out to the New Jersey Division of Consumer Affairs for guidance and possible mediation.
Would you like to know how to contact the New Jersey Consumer Affairs for assistance?
Is there anything illegal about the employee saying that my membership was canceled even though it wasn't?
It's generally not illegal for an employee to mistakenly tell you your membership was canceled, but it can be a breach of contract or misrepresentation if it leads to financial harm. You might consider pursuing consumer protection options or legal advice to resolve the issue. Would you like to know how to contact the New Jersey Consumer Affairs for assistance?
I have already pursued Georgia Consumer affairs protection.
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While you've already contacted Georgia Consumer Affairs, considering your location in New Jersey, reaching out to the New Jersey Consumer Affairs might be beneficial. They could provide guidance specific to your jurisdiction. Is there anything else you need help with?
COuld you explain what you mean by misrepresentation and how that might help my case?
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Misrepresentation occurs when false statements are made that lead someone to enter an agreement or act in a certain way. In your case, if the employee's assurance of cancellation led you to believe your contract was terminated, it could be misrepresentation. This might strengthen your case by showing that you relied on incorrect information and suffered financial harm as a result.
Would you like more information on pursuing legal action for misrepresentation?
Yes
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Misrepresentation can be pursued legally if it has caused you financial harm due to reliance on false information. Consider consulting a lawyer to assess your situation and explore potential legal actions. They can advise you on proving misrepresentation and seeking remedies. Would you like guidance on finding a lawyer for this matter?