Propane Overcharge Dispute Resolution

Summary

In North Carolina, if you are overcharged for propane due to a company error, you may have a case for breach of contract or unfair business practices. Review your contract, document all communications, and consider filing a complaint with the North Carolina Attorney Generals office.

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I ordered * gallons of propane and they mistakingly filled my * gallon tank up all the way. They are charging me the full amount even though I told them about the mistake and told them to come
Hi Gabriel! This might be a case of breach of contract or an unfair business practice. Could you let me know which state you are located in? Laws can vary by state, and this information will help provide more accurate guidance.
NC
Gabriel, in North Carolina, there are laws that protect consumers from unfair business practices. You may have a case for breach of contract or an unfair business practice. Here are a few steps you can take:
- Review your contract with the propane company.
- Document all communications with the company regarding the issue.
- File a complaint with the North Carolina Attorney General's office.
Would you like information on how to proceed with a formal complaint?
Yes
Sure, Gabriel. Here are the steps to proceed with a formal complaint in North Carolina:
- Gather all relevant documents and communications.
- File a complaint with the North Carolina Attorney General's office.
~North Carolina Attorney General's Office
Phone: *-*-*
Website: www.ncdoj.gov

Would you like to know about any other steps or have more questions?