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Solar Contract Dispute Resolution
Summary
If you encounter a breach of contract with a solar installation, review the contract terms, document all communications, and consider filing a claim with the Dispute Tribunal if the installer refuses liability. The Consumer Guarantees Act may offer protection, and texts and emails can serve as strong evidence. Organize your documents chronologically and highlight key points to strengthen your case.Full Conversation
I have contacted them and they refused liablity said it was my systems fault
It sounds frustrating. Since they refuse liability, you might want to consider the following steps:
- Seek Legal Advice: Consulting a lawyer can help clarify your rights and options.
- Consumer Protection Laws: Check if there are any laws in NZ protecting your rights in such situations.
Would you like assistance in connecting with local lawyers who can help you with this issue?
- Seek Legal Advice: Consulting a lawyer can help clarify your rights and options.
- Consumer Protection Laws: Check if there are any laws in NZ protecting your rights in such situations.
Would you like assistance in connecting with local lawyers who can help you with this issue?
I have written and refused to pay due to the installation being a different inverter to my contract
It seems like you have already taken some steps to address this issue. Since the installer refuses liability, you should consider the following:
- Consumer Guarantees Act: In NZ, this act may protect you if the goods or services do not meet the agreed standards.
- Dispute Tribunal: You can file a claim if the amount is within their limits.
Would you like guidance on how to file a claim with the Dispute Tribunal?
- Consumer Guarantees Act: In NZ, this act may protect you if the goods or services do not meet the agreed standards.
- Dispute Tribunal: You can file a claim if the amount is within their limits.
Would you like guidance on how to file a claim with the Dispute Tribunal?
yes
Case Rating: *
You can file a claim with the Dispute Tribunal in New Zealand for smaller claims, typically under $*,*. Here are the steps:
- Prepare Documents: Gather all relevant documents, including the contract and communication records.
- File a Claim: Complete the claim form and submit it with the necessary fee.
- Attend the Hearing: Present your case at the tribunal hearing.
Check the Dispute Tribunal website for detailed instructions and forms.
Would you like more specific guidance on filling out the claim form or any other part of the process?
You can file a claim with the Dispute Tribunal in New Zealand for smaller claims, typically under $*,*. Here are the steps:
- Prepare Documents: Gather all relevant documents, including the contract and communication records.
- File a Claim: Complete the claim form and submit it with the necessary fee.
- Attend the Hearing: Present your case at the tribunal hearing.
Check the Dispute Tribunal website for detailed instructions and forms.
Would you like more specific guidance on filling out the claim form or any other part of the process?
I cant remember everything said but I have texts
Case Rating: *
It looks like you've already taken some good steps in addressing the issue with the solar inverter. Filing a claim with the Dispute Tribunal seems like a strong next step.
Would you like more specific guidance on filling out the claim form or any other part of the process?
It looks like you've already taken some good steps in addressing the issue with the solar inverter. Filing a claim with the Dispute Tribunal seems like a strong next step.
Would you like more specific guidance on filling out the claim form or any other part of the process?
do I need conversations I only have texts and emails
Case Rating: *
Texts and emails can be strong evidence for your case. You likely do not need recorded conversations if you have detailed written communication. Make sure to organize these texts and emails chronologically to present them effectively.
Would you like more detailed guidance on how to organize and present these documents for your claim?
Texts and emails can be strong evidence for your case. You likely do not need recorded conversations if you have detailed written communication. Make sure to organize these texts and emails chronologically to present them effectively.
Would you like more detailed guidance on how to organize and present these documents for your claim?
I believe they used the bait and switch tactic
Case Rating: *
It sounds like you might have a strong case for a breach of contract and potentially deceptive trade practices. Here are a few points to consider:
- Document the differences between the promised inverter and the installed one.
- Collect all communication, including texts and emails, as evidence.
- Review the Consumer Guarantees Act for potential protections.
Would you like more detailed guidance on how to organize and present these documents for your claim with the Dispute Tribunal?
It sounds like you might have a strong case for a breach of contract and potentially deceptive trade practices. Here are a few points to consider:
- Document the differences between the promised inverter and the installed one.
- Collect all communication, including texts and emails, as evidence.
- Review the Consumer Guarantees Act for potential protections.
Would you like more detailed guidance on how to organize and present these documents for your claim with the Dispute Tribunal?
yes
Case Rating: *
It seems like you have a solid case for a breach of contract and potentially deceptive trade practices. Here are some steps to help you organize and present your documents:
- Chronological Order: Arrange texts and emails from the earliest to the latest.
- Highlight Key Points: Emphasize any communications that show the promised inverter vs the installed one.
- Detailed Descriptions: Include notes or summaries explaining the importance of each piece of evidence.
Would you need help with anything specific regarding this process?
It seems like you have a solid case for a breach of contract and potentially deceptive trade practices. Here are some steps to help you organize and present your documents:
- Chronological Order: Arrange texts and emails from the earliest to the latest.
- Highlight Key Points: Emphasize any communications that show the promised inverter vs the installed one.
- Detailed Descriptions: Include notes or summaries explaining the importance of each piece of evidence.
Would you need help with anything specific regarding this process?
so I asked for them to work together and the installer said he could do it and there should be no problems ,, I took this as intregation was ok
Case Rating: *
It seems like you have a strong case for breach of contract and possibly deceptive trade practices. Detailed documentation will be crucial.
Would you like more detailed guidance on how to organize and present these documents for your claim with the Dispute Tribunal?
It seems like you have a strong case for breach of contract and possibly deceptive trade practices. Detailed documentation will be crucial.
Would you like more detailed guidance on how to organize and present these documents for your claim with the Dispute Tribunal?
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