Summary
To enforce a contract with US Cellular in North Carolina, start by contacting their customer service to resolve the issue. If unresolved, send a formal demand letter to their corporate office, detailing the contract terms and requesting fulfillment. If these steps fail, consider filing a claim in North Carolina Small Claims Court. This involves visiting the countys Clerk of Superior Court office, completing necessary forms, paying a filing fee, and serving US Cellular with court papers. A sample demand letter can be used to formally request contract fulfillment, specifying order details and a resolution timeline.Full Conversation
I recently made an online order with US Cellular which resulted in myself signing a contract. I have not received any of the order how can I make them uphold their part of the contract which was to finance cellular devices. The contract was signed by their vice president.
Hi ****! To address this issue, you might consider the following steps:
- Contact US Cellular's customer service to inquire about the order status.
- Send a written demand letter to US Cellular, outlining the contract terms and requesting fulfillment.
- If these steps don't resolve the issue, you may need to consider small claims court.
Where are you located? This can help tailor the advice to your specific jurisdiction.
Marion NC
Hi ****!
Here are some steps you can take in North Carolina to address this issue:
- Contact Customer Service: Reach out to US Cellular’s customer service for a resolution.
- Demand Letter: Send a formal demand letter to US Cellular’s corporate office.
- Small Claims Court: If unresolved, consider filing a claim in a North Carolina Small Claims Court.
Do you need information on how to file in Small Claims Court?
Yes please
Hi ****!
Here's how you can file in a North Carolina Small Claims Court:
- Visit your county's Clerk of Superior Court office.
- Complete the necessary forms (Complaint form).
- Pay the filing fee (typically around $*).
- Serve the defendant (US Cellular) with court papers.
Would you like more details on any of these steps?
Can you help me with the demand letter?
Sure, ****! Here’s a sample demand letter you can send to US Cellular:
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[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
US Cellular
Corporate Office
[Address]
[City, State, ZIP Code]
Dear US Cellular,
Subject: Demand for Fulfillment of Contract Obligations
I am writing to formally request the fulfillment of the contract I signed with US Cellular on [Date of Contract], which was signed by your Vice President. Despite the contract's terms, I have not received the cellular devices that were to be financed.
Details of the Order:
- Order Date: [Order Date]
- Order Number: [Order Number]
- Items Ordered: [List of Items]
I have made several attempts to resolve this matter through your customer service, but the issue remains unresolved. According to the contract terms, US Cellular is obligated to deliver the ordered devices.
I am requesting that US Cellular fulfill its contractual obligations by delivering the ordered devices within 14 days of receiving this letter. If this matter is not resolved promptly, I will consider pursuing legal action, including filing a claim in Small Claims Court.
Please contactme at [your email address or phone number] to confirm the resolution of this matter.
Thank you for your prompt attention to this issue.
Sincerely,
[Your Full Name]
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Would you like more details on any of these points?
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