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Vehicle Purchase Dispute Resolution
Summary
In Oregon, if you purchase a used car that breaks down shortly after, you may have recourse under implied warranties or the Unlawful Trade Practices Act (UTPA). These laws can help if the dealership sold you a defective vehicle. To resolve the issue out of court, contact the dealership, document all communications and repairs, send a formal demand letter, and consider mediation. You are within your rights to request a refund or replacement vehicle. If the car remains non-functional, and defects like missing engine mount bolts or wrong-sized fuses are present, these issues may strengthen your case. Consider consulting a local attorney for personalized advice.Full Conversation
Kc
Hi Kc! How can I assist you with your legal issue today?
In oregon i bought a car about 40 days ago off a used car lot and it broke down a week ago and now we have replaced the starter the alternator the battery and we noticed that the dealershi ppl
It sounds like you're dealing with a problematic vehicle purchase. Oregon's "Lemon Law" typically applies to new vehicles, but you might have other options such as implied warranties or the Unlawful Trade Practices Act (UTPA).
- Implied Warranties: Even if not explicitly stated, used cars often come with an implied warranty that covers basic functionality.
- Unlawful Trade Practices Act (UTPA): If the dealership knowingly sold you a defective car, you might have grounds for a claim.
Would you like to explore connecting with a local lawyer to get more personalized assistance?
- Implied Warranties: Even if not explicitly stated, used cars often come with an implied warranty that covers basic functionality.
- Unlawful Trade Practices Act (UTPA): If the dealership knowingly sold you a defective car, you might have grounds for a claim.
Would you like to explore connecting with a local lawyer to get more personalized assistance?
We would like to settle this out of court any ideas on how to go about doing that
Here are a few steps you can take to try and settle out of court:
- Contact the Dealership: Explain the issues and request a resolution, such as repairs, a replacement vehicle, or a refund.
- Document Everything: Keep records of all communications, repairs, and costs.
- Send a Formal Demand Letter: Clearly state your issues, desired resolution, and give a deadline for response.
- Mediation: Consider using a neutral third-party mediator to help negotiate a settlement.
Would you like more detailed information on any of these steps?
- Contact the Dealership: Explain the issues and request a resolution, such as repairs, a replacement vehicle, or a refund.
- Document Everything: Keep records of all communications, repairs, and costs.
- Send a Formal Demand Letter: Clearly state your issues, desired resolution, and give a deadline for response.
- Mediation: Consider using a neutral third-party mediator to help negotiate a settlement.
Would you like more detailed information on any of these steps?
Are we within the laws to request a refund or different vehicle
Case Rating: *
Yes, you are within your rights to request a refund or a different vehicle. Here's a quick summary:
- Implied Warranties: Used cars come with an implied warranty of merchantability, meaning it should run as expected.
- Unlawful Trade Practices Act (UTPA): If the dealership knowingly sold you a defective vehicle, you could have grounds for a claim.
Have you already contacted the dealership and documented your communications?
Yes, you are within your rights to request a refund or a different vehicle. Here's a quick summary:
- Implied Warranties: Used cars come with an implied warranty of merchantability, meaning it should run as expected.
- Unlawful Trade Practices Act (UTPA): If the dealership knowingly sold you a defective vehicle, you could have grounds for a claim.
Have you already contacted the dealership and documented your communications?
It has been 40 days since we made the purchase
Case Rating: *
You are still within a reasonable timeframe to take action. Here are a few things you can consider:
- Contact the Dealership: Reiterate your issues and request a resolution.
- Document Everything: Keep a detailed record of all communications and repairs.
- Send a Formal Demand Letter: Clearly state your issues and desired resolution.
Have you already contacted the dealership to discuss these issues?
You are still within a reasonable timeframe to take action. Here are a few things you can consider:
- Contact the Dealership: Reiterate your issues and request a resolution.
- Document Everything: Keep a detailed record of all communications and repairs.
- Send a Formal Demand Letter: Clearly state your issues and desired resolution.
Have you already contacted the dealership to discuss these issues?
Can you write me a formal request for a refund or a different vehicle
Case Rating: *
Sure, here is a formal request letter for a refund or a different vehicle:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like to be connected to local lawyers who can better assist you with your case?
Sure, here is a formal request letter for a refund or a different vehicle:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like to be connected to local lawyers who can better assist you with your case?
Can you include the * missing bolts in the engine mount and the wrong sized fuses innthe fuse pam
Case Rating: *
Sure, here's the revised formal request letter:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Sure, here's the revised formal request letter:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Can you include the state and statute of the merchants law
Case Rating: *
Here is the revised formal request letter that includes the state and statute of the merchants law:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
Under Oregon's Unlawful Trade Practices Act (ORS *.*), selling a vehicle with undisclosed defects constitutes an unlawful trade practice.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Here is the revised formal request letter that includes the state and statute of the merchants law:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car.
Under Oregon's Unlawful Trade Practices Act (ORS *.*), selling a vehicle with undisclosed defects constitutes an unlawful trade practice.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Can you inclde that the car is still broken down
Case Rating: *
Sure, here is the revised formal request letter:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car. The car is still broken down currently.
Under Oregon's Unlawful Trade Practices Act (ORS *.*), selling a vehicle with undisclosed defects constitutes an unlawful trade practice.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Sure, here is the revised formal request letter:
---
[Your Name]
[Your Address]
[City, State, ZIP Code]
[Email Address]
[Phone Number]
[Date]
[Dealership Name]
[Dealership Address]
[City, State, ZIP Code]
Dear [Dealership Manager's Name],
I am writing to formally request a refund or a replacement vehicle for the car I purchased from your dealership on [Date of Purchase]. The vehicle in question is a [Year, Make, and Model of the Car], with VIN [Vehicle Identification Number].
Unfortunately, the car has experienced significant issues since the purchase, including a breakdown one week ago. Despite replacing the starter, alternator, and battery, the vehicle remains non-functional. Additionally, we discovered that the engine mount is missing two bolts, and the fuse panel contains fuses of the wrong size. These defects are not acceptable for a vehicle sold under the implied warranty of merchantability, which guarantees the basic functionality of the car. The car is still broken down currently.
Under Oregon's Unlawful Trade Practices Act (ORS *.*), selling a vehicle with undisclosed defects constitutes an unlawful trade practice.
I have documented all repairs and communications regarding these issues and am seeking a fair resolution. Therefore, I kindly request:
*. A full refund of the purchase price, or
*. A replacement vehicle of similar value and condition.
Please respond to this letter within [reasonable timeframe, e.g., 14 days] to discuss how we can resolve this matter amicably. I am hopeful that we can come to a mutually satisfactory agreement without further complications.
Thank you for your prompt attention to this matter.
Sincerely,
[Your Name]
---
Would you like any additional assistance with this?
Can you save this conversation for me
Case Rating: *
I'm sorry, but I can't save our conversation. However, you can copy and paste the text to save it yourself. If you need further assistance or have any other questions, feel free to ask!
I'm sorry, but I can't save our conversation. However, you can copy and paste the text to save it yourself. If you need further assistance or have any other questions, feel free to ask!
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