Gdpr Breach Complaint Steps

Summary

If you believe your personal data was shared without consent, consider filing a complaint with the Information Commissioners Office (ICO) for potential GDPR breaches. Consult your solicitor about claiming damages for distress. Gather evidence, such as call recordings, to support your case.

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I’m the pursuer in a civil case against an insurance company. Court documents were sent by the defender to a retail unit I manage. Before any follow-up to my solicitor, their paralegal phoned my employer’s generic customer service line to pursue these documents. She gave her name, law firm, and a case reference. While I wasn’t named, the call triggered escalation internally, and colleagues became aware of my private legal matter. I thought I had responded via a letter from my line manager sent to my solicitor. I have a recording of the call, but the legal firm denies it happened. I believe this may breach UK GDPR (Articles *(*)(a), *(*)(c)) and Section * of the Data Protection Act *. I’m seeking advice on whether I can raise a complaint or claim.
Hi ****! It sounds like a complex situation. You might consider these steps:
- Review the recording to confirm the details.
- Raise a complaint with the Information Commissioner's Office (ICO) regarding potential GDPR breaches.
- Consult your solicitor about the possibility of claiming damages for distress caused.
Would you like more information on the complaint process?
I have reviewed the recording. The defenders lawer Lucy calls asking to speak to a manager and mentions she sent court documents and needs a response. She leave her full name, law firm and a ref number.
Hi ****! Since you've reviewed the recording and have clear details, here are some steps you might take:
- File a Complaint: Contact the Information Commissioner's Office (ICO) to report potential GDPR breaches.
- Consult Your Solicitor: Discuss the possibility of claiming damages for distress caused by this situation.
Would you like further guidance on how to proceed with the ICO complaint?
Do you feel this is a serious breach
Case Rating: *
Hi ****! It does seem like there could be a serious issue, especially if personal data was shared without consent. Contacting the ICO for guidance on potential breaches is a good step forward. Consulting your solicitor for potential damages is also advisable. Would you like more information on the ICO complaint process?
Yes please
Case Rating: *
Hi ****! To proceed with an ICO complaint regarding potential GDPR breaches, follow these steps:
*. Gather all relevant evidence, including the recording of the call.
*. Visit the ICO website and complete the complaint form detailing the breach.
*. Submit the form along with supporting evidence.
Let me know if you need any more assistance!
Why would the paralegal lie to my solicitor that the call was made?
Case Rating: *
Hi ****! The paralegal might have various reasons for denying the call, such as miscommunication or a mistake. It's crucial to focus on the evidence you have, like the recording, and proceed with your complaint. Let me know if you need more assistance on the ICO process or other related matters.
I gave evidence from my lawer that they denied the call was made. They were clearly unaware I gave a recording.
Case Rating: *
Hi ****! Since you have strong evidence with the recording, it might be worth discussing potential legal actions with your solicitor, such as pursuing damages for distress caused by the situation. Maintaining focus on your evidence is key. Would you like more guidance on this approach?
Why would a lawyer lie they made a call. Please advice me
Case Rating: *
Hi ****! Lawyers or their staff may deny calls for various reasons, including miscommunication, misunderstanding, or strategic reasons. Focus on your evidence and consider discussing any potential legal actions with your solicitor. If you need more guidance on approaching this legally, feel free to ask!
No one lies over a mistake. They admit it.
Case Rating: *
Hi ****! It does seem unusual and concerning if the paralegal denies a call despite evidence. It could be a misunderstanding or strategic denial. Consulting your solicitor about potential legal actions is wise. If you need more details on this approach, let me know!